Collision Estimator - Group 1 Toyota Fort Bend

Job Description

Job Description

Overview

Group 1 Toyota Fort Bend is growing and looking to add an experienced Collision Estimator to support our fast-paced, high-volume collision center.

The ideal candidate will bring strong estimating experience, insurance coordination knowledge, and a customer-focused approach to delivering a high-quality repair experience.

Responsibilities

• Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information.
• Builds and maintains strong relationships with customers, insurance companies and co-workers.
• Listens to customer requests and completes a proper, clear explanation on the work order.
• Thoroughly checks the customers' vehicles to determine all damage to the vehicle include structural, exterior and interior damage, overall body and mechanical issues.
• Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle.
• Review with the customer the cost effectiveness of repair versus replacement of parts.
• Determine costs associated with repainting or other applicable customizing that may be required.
• Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations.
• Other duties may be assigned by management
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Qualifications

• Minimum 3 years of recent Collision Estimator experience is required
• Must have current CSI reporting documents
• DRP (Direct Repair Program) Experience
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word
• Ability to work independently and be self-motivated
• Valid driver license in the state that you will work and a good driving record
• Great attitude with high-energy personality
• Excellent customer service skills
• Professional appearance and work ethic
• Ability to work well in a process driven environment
• Outstanding communication skills in both verbal and written

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses