Automotive Service Advisor - Dickson, Tennessee, United States
Victory Automotive Group
Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver’s license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when the car can’t be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver’s license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. We are an Equal Opportunity Employer and a drug free workplace. #J-18808-Ljbffr Victory Automotive Group
- Sales Consultant Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. Job Description The Sales Consultant is knowledgeable... ...to learn about our vehicles and services, the industry, and our market, including...Automotive
- Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...is to improve our dealerships and services to satisfy our customer’s wants and needs...Automotive
- Lube Technician Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to... ..., disability, or veteran status. The Lube Technician services vehicles as assigned by management following all established standards...AutomotiveWork experience placement
- Automotive Service Technician The Automotive Service Technician services and repairs vehicles following all established standards and procedures. Additionally, they may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the...AutomotiveWork experience placement
- Entry‑Level Automotive Sales Consultant We are looking for an enthusiastic self‑starter with a passion for selling and a love of working... ...‑level Sales Consultant will learn about our vehicles and services, the industry, and our market, including vehicle selection, performance...Automotive
- A leading automotive service provider in Dickson, Tennessee is looking for a motivated Automotive Service Advisor. This role involves direct communication with customers regarding service and repair activities, scheduling service appointments, managing customer expectations...Automotive
- Victory Automotive Group is seeking an Automotive Service Advisor in Dickson, TN. This role requires a strong customer service focus, as the advisor will manage communication between customers and technicians. Ideal candidates should have a high school diploma or GED,...Automotive
- ...Job Description Job Description Job Description: Automotive Service Advisor Company Description Victory Automotive Group is family owned... ...operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers...Automotive
- A leading automotive service provider located in Dickson, Tennessee is seeking an Automotive Service Technician to service and repair vehicles according to established standards. The ideal candidate will have a high school diploma or GED, a valid driver's license, and excellent...Automotive
- ...Description: Lube Technician Victory Automotive Group is family owned and operated... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customer's wants and...AutomotiveWork experience placement
- Victory Automotive Group in Dickson, Tennessee is seeking an Automotive Service Technician responsible for servicing and repairing vehicles per established standards. Ideal candidates should possess a high school diploma or GED, valid driver's license, and strong communication...Automotive
- A leading automotive service company in Dickson, Tennessee, is seeking a Lube Technician. This role involves performing vehicle maintenance such as changing fluids, tire rotations, and inspections. Ideal candidates should have a high school diploma, a valid driver's license...Automotive
$16 - $20 per hour
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Doug... ...the unexpected and realize their dreams. We are located in Dickson, TN and help customers with their insurance and financial...Hourly payPart timeFor contractorsMonday to Friday- Victory Automotive Group is hiring a Lube Technician in Dickson, Tennessee. This entry-level position involves servicing vehicles, performing multi-point inspections, and ensuring customer satisfaction. The ideal candidate will have a valid driver's license, strong communication...Automotive
- A regional automotive company in Dickson, Tennessee is looking for an Entry-Level Automotive Sales Consultant. This role requires learning about vehicles and services, assisting customers with vehicle selection, and maintaining accurate sales documentation. The ideal candidate...Automotive
- ...all production equipment installations and modifications in Dickson, Tennessee. The role focuses on managing capital projects, maintaining... ..., is essential for this position. Join our team to contribute to sustainable automotive solutions. #J-18808-Ljbffr Nemak Spain SL.Automotive
- Victory Automotive Group is seeking an Entry-Level Automotive Sales Consultant in Dickson, Tennessee. The successful candidate will engage with customers to guide them in vehicle selection, ensure a smooth sales process, and maintain sales documentation. This role requires...Automotive
- Role Overview The Retail Service Specialist will support the Store Manager and Assistant... ...experience, preferably in auto parts. Automotive systems and repair knowledge. ASE Certification... ...protected status as defined by local, state, or federal law, as applicable....AutomotiveLocal areaFlexible hoursShift workNight shift
- ...Sales Consultant Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees... ...commitment is to improve our dealerships and services to satisfy our customer's wants and...Automotive
$16.63 - $24.99 per hour
...Automotive Technician The Automotive Technician plays a pivotal role within our automotive service team. As a vital member, you learn and develop foundational skills in diagnosing,... ...other characteristic protected by federal, state or local law. Employment Eligibility...AutomotiveDaily paidMinimum wageTemporary workLocal areaFlexible hours- ...disability or any other federal, state or local protected class.... ...knowledge of store systems, advanced automotive system knowledge and part... .../ store sales goals and service objectives • Manage DIY services... ...multiply, and divide in all units of measure, using whole...AutomotiveFull timeLocal areaWeekend workAfternoon shift
- ...Overview We’re seeking a Customer Service Associate to join our team and deliver a great... .... In accordance with local laws in the states listed, minors are also eligible to be... .... Location: 456 Highway 46 South, Dickson, Tennessee 37055 Employment details Seniority level...Full timeContract workLocal areaShift work
- O'Reilly Automotive Stores, Inc. is seeking a Retail Service Specialist in Dickson, TN. In this role, you'll support management in sales and customer service, ensuring store operations run smoothly. Responsibilities include leading customer service, handling returns, and...Automotive
$20 - $23 per hour
...obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. Builds and fosters relationships with clients through...Temporary work- ...role has expert knowledge of automotive system and part knowledge, can... .../store sales goals and service objectives Provide day-to-day... ...multiply, and divide in all units of measure, using whole numbers... ...disability or any other federal, state or local protected class. #J-...AutomotiveFull timeLocal areaWeekend workAfternoon shift
$69k
...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications... ...computer skills Must reside in North America including the United States or Canada We do not hire candidates residing outside North...Remote jobWork from homeFlexible hours$13 - $15 per hour
...Customer Service Associate Car Wash Job Level: Entry-Level Location: Dickson, TN Status: Full-Time & Part-Time Compensation: $13 - $15 per hour + commission (OTE $18+ per hour) Benefits: We offer flexible scheduling, free car washes, and the opportunity to...Hourly payFull timePart timeFlexible hoursShift workWeekend work- ...advancement within my office Role Description isaac grizzell - State Farm Agent is seeking an organized and efficient specialist to... ...agents in gaining and keeping customers. As Insurance and Financial Services Position - State Farm Agent Team Member with our agency, your...Work at officeWork from homeFlexible hours
- Victory Automotive Group, based in Dickson, TN, is seeking a Sales Consultant to assist customers with vehicle selection, offering excellent service and fostering long-term relationships. Candidates should have strong customer service and communication skills. The role...Automotive
- ...TriStar Horizon Medical Center in Dickson, Tennessee, is seeking a Housekeeper to maintain cleanliness across various areas of the facility. The ideal candidate will adhere to safety protocols and collaborate with leadership to enhance patient experience. Qualifications...
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