Center Manager - European Wax Center (Vancouver)

Job Summary As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You'll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals. Key Responsibilities Lead and manage a team of Guest Service Associates and Licensed Wax Specialists Drive center performance through sales goals, membership growth, and guest retention Oversee scheduling, inventory, payroll, and daily operations Ensure compliance with health and safety regulations and brand standards Provide coaching, training, and performance feedback to team members Resolve guest concerns with professionalism and care Learn and develop a deep understanding of KPIs and speak to financial acumen Qualifications 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background) Strong sales background preferred Proven ability to lead and motivate a team Established history of managing multiple direct reports Strong communication, organizational, and problem‑solving skills Sales‑driven with a focus on customer service excellence Flexible availability, including evenings and weekends Growth mindset is key! Perks Daily Pay Employee Assistance Program Team Member Assistance Fund Culture Committee – Have fun while being the best! Referral Bonus – Generous incentive to hire all roles! Why Join European Wax Center? We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best. Benefits (subject to eligibility) Full‑Time Employees – Other Compensation & Benefits Paid Time Off (PTO): Accruals are based on role classification and years of service. Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington. WA Paid Family and Medical Leave: Participation in the state‑mandated insurance program. Health & Wellness: Eligible for group medical, dental, and vision insurance (1st of the month following 60 days). Associate Discounts: Eligibility for service and product discounts per company policy. Retirement: Eligible to participate in the company 401(k) plan. Holidays: Includes 7 paid holidays for exempt management. Part‑Time/Variable Employees – Other Benefits and Compensation Paid Time Off (PTO): Accruals are based on role classification and years of service. Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked. WA Paid Family and Medical Leave: Participation in the state program based on qualifying hours worked. Associate Discounts: Eligibility for service and product discounts per company policy. #J-18808-Ljbffr