Senior Human Resources Generalist

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Senior Human Resources Generalist is a strategic and hands on role responsible for delivering comprehensive HR support across global client groups. This role partners closely with HR Business Partners (HRBPs), Centers of Excellence (COEs), and business leaders to execute HR strategies, enhance employee experience, and support organizational effectiveness. The position serves as a key collaborator across Global People & Culture (GPC), addressing a wide range of HR needs while driving process improvements and change initiatives.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Senior Human Resources Generalist has the following responsibilities:

HRBP and ER Advisory & Support

• Partner with HRBPs to support and execute HR strategies aligned to business needs to execute and operationalize HRBP-led strategies within assigned client groups


• Supports all global talent management processes to include collaborating with external vendors, professional employer organizations, and regional offices


• Assist in developing manager and employee-facing materials, communications, and resources


• Compile and analyze HR data to provide insights that inform decision-making


• Support the global onboarding and offboarding of talent
  
  
  
  • Collaborate with Sr. Global HRBP, legal and benefits to review contracts and agreements; create agreement templates and address various inquiries with the PEO vendor 
  
  
  • Partner with PEO’s on hiring, global benefits, random inquiries, and manage escalations, program alignment, and complex issues (not routine inquiry handling or transactions
  
  


• Maintain and update HRBP related SOPs, process documentation, and guidelines


• Act as an extension of the HRBP and ER to ensure consistent execution and follow-through


• Escalate complex or sensitive issues to HRBP and ER leadership

Talent & Performance Management

• Support and reinforce performance management practices, including goal setting, feedback, documentation, and development planning


• Provide guidance to managers on performance improvement and employee development


• Support workforce analysis and organizational talent management and review processes


• Ensure proper documentation practices for both strong and underperformance

HR Programs & Employee Experience

• Support and contribute to the design, development, and execution of HR programs and processes, including:




• Performance Assessment & Development


• Employee engagement initiatives


• Talent reviews and workforce planning


• Policy updates and communications


• Exit interviews and feedback analysis


• Help drive initiatives that enhance the overall employee experience


• Support the Senior Employee Relations Manager and HRBPs in investigations tracking and reporting on employee relations matters


• Analyze employee feedback (e.g., from exit interviews) and partner with managers on continuous improvement actions


• Under guidance, identify trends and root causes in employee relations issues and propose solutions to improve engagement and workplace culture

HR Operations, Compliance & Systems

• Reinforce organizational policies, procedures, and employment practices


• Support compliance with applicable HR policies and regulations


• Partner with the HRIS team to ensure data accuracy and support process improvements


• Maintain high-quality documentation and reporting standards

Cross-Functional Collaboration

• Partner with HR Centers of Excellence (Talent Acquisition, Compensation, Benefits, HRIS, Learning & Development, People Experience) to deliver consistent and effective HR support


• Ensure client groups receive appropriate services, guidance, and communications from centralized HR functions

Change Management & Projects

• Support HR change management initiatives within assigned client groups


• Collaborate with HRBPs and HR Communications on rollout and adoption of changes


• Lead or contribute to specific HR projects and process improvement initiatives

Other Duties

• Perform other duties and responsibilities as assigned

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor’s degree in Human Resources, Business Administration, or related field


• Minimum 5 years of progressive HR experience, with strong generalist background


• Experience supporting global or multi-regional teams preferred


• Strong knowledge of HR practices, employee relations, and employment law


• Ability to manage sensitive matters with discretion and sound judgment


• Strong interpersonal and relationship-building skills


• Excellent analytical and problem-solving capabilities


• Experience with HR systems and data analysis


• Ability to work independently and manage multiple priorities in a fast-paced environment

Additional Desired Preferences

• SHRM-CP, SHRM-SCP, PHR, or SPHR

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Compensation

Base Salary Range: USD $83,368 – 118,800 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.