Permanent Sales Associate

Job Description

Job Description

If you have an eye (and an ear!) for details, an interest in art and design, and love interacting with people, we’d love to hear from you.

This is a permanent position (not seasonal or temporary), which will grow into a Core role over the next 3-6 months. Our Core Crew are long-term employees who contribute to our collective growth and future success through their unique strengths and skill-sets.

You should be available to regularly work 3-4 days a week, including a mix of weekdays, evenings and weekends, with additional hours during the holiday season (4-5 days a week during November and December).

All applicants must be at least 18 years old.

Ability to operate with a growth mindset, embrace flexibility, exercise creative thinking, and demonstrate adaptability are essential for success on our team. Taking initiative, being self-motivated, dependable, and trustworthy are important too :)

Soft skills are at the heart of this position. Your positive attitude, clear communication skills, and willingness to receive + apply feedback are the most important assets we're searching for. Experience working in a high touch, customer facing role is preferred though not required.

You should be equally comfortable working independently and with the group.

All regular, permanent employees are enrolled in our PTO program, and receive a discount at both of our shops. Medical, dental, and vision benefits are available to Core crew members.

Duties include but are not limited to:

Retail Sales and Customer Service

• Greets customers upon entrance to the store, establishes rapport and provides a memorable visitor experience
• Proactively engages in a casual, genuine and friendly manner, fostering interpersonal connection with our guests
• Is knowledgeable about our products and enthusiastic about sharing that information with clients

CITRINE Team Support

• Practices situational awareness by paying attention to what is happening on the sales floor at all times and is ready to assist as needed
• Actively reviews interactions and practices with the goal of constantly improving interpersonal and sales skills
• Avoids personal business while at work and keeps personal conversations at a minimum; especially when customers are present
• Assists with in-house projects as needed (may include web updates, socials, blogs, assisting with our house lines, etc)

Maintain Store Appearance + Support Daily Operations

• Meets weekly cleaning standards in store to create a welcoming and professional atmosphere
• Receives product, performs quality control checks and displays items on the floor
• Is familiar with merchandising standards, keeps displays fresh and updates them as appropriate
• Works with team members to complete focus projects each day

Our crew runs CITRINE and FACET in Gilman Village, and all team members can expect to work in both shops. Though each store has it's own personality and product mix, the underlying foundation is the same - thoughtfully designed goods for you, your home and your favorite people, with a special focus on independent designers and makers worldwide.

Company Description

Our crew runs CITRINE and FACET in Gilman Village, and all team members can expect to work in both shops. Though each store has it's own personality and product mix, the underlying foundation is the same - thoughtfully designed goods for you, your home and your favorite people, with a special focus on independent designers and makers worldwide.