Senior AI-Driven Support Ops Leader - Hybrid, Global Impact
The Hotels Network
Lighthouse is seeking a Senior Support Operations Manager to own the orchestration of systems, processes, and people behind the global support experience. You will ensure AI and human support work together as a single, high-performing system and scale operations for Lighthouse's expanding product suite, including Ernest. This builder-operator role requires coordinating support systems, QA, analytics, workforce planning, and partnerships with Product, Engineering, BI, and leadership. #J-18808-Ljbffr The Hotels Network
Vacancy posted 2 days ago
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