Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: 401(k)Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: I’ve been a State Farm Agent here in South Lyon since 2001, and my roots in this community run deep. I’m an active Chamber of Commerce member, a youth hockey coach, and a familiar face at local events. As a Michigan Tech graduate with a degree in Mechanical Engineering, I bring a problem-solving mindset to the way we serve our customers and support our team. In our office, I offer a strong work–life balance and a 401k program for employees. As we continue to grow, I’m looking for coachable, motivated go-getters who want to build a rewarding career and make a real impact in the community. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Aaron Daavettila - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.