Peer Specialist (BHCC) Case Manager

Position Summary Under direct supervision, provides a broad range of paraprofessional activities to participants engaged in behavioral health crisis services. Provides one‑on‑one recovery coaching, participates in treatment team planning, facilitates group skills training and education, documents all client interactions in electronic health record (EHR). Job Responsibilities and Performance Standards Provides individual recovery coaching sessions using Motivational Interviewing techniques to offer individual coaching and support. Supports and promotes multiple pathways to recovery. Assists with strength‑based development of skills using lived experiences in recovery. Assists clients to identify and link to community resources that promote and support recovery. Documents individual and group interactions and progress in the EHR by the end of each shift. Complies with client confidentiality as specified by department policy. Completes treatment plan reviews and updates with client, family members, significant others and appropriate community agencies (with appropriate consents in place). Attends treatment team meetings scheduled by other team members. Assists client and team with identifying appropriate group activities based on assessed needs. Participates in the development and update of treatment plans with client and treatment team. Utilizes recovery coaching sessions to help client identify individualized goals based on strengths, needs, abilities and preferences. Provides appropriate input based on client’s recovery status, interviews and observation of the client. Provides group skills training and education sessions. Attends training on evidence‑based group training modalities. Follows evidence‑based curriculum requirements to conduct daily group skills or education sessions that support wellness and recovery. Provides appropriate emotional support, encouragement and coaching to clients and assists in the resolution of problems. Refers to clinician or team leader for any services or discussions outside scope of Peer Specialist coaching practice. Monitors client progress toward treatment goals. Provides appropriate input in developing and maintaining a network of community contacts. Assists client with self‑monitoring of goals and steps to reach those goals. Provides appropriate communication to treatment team regarding client treatment progress. Maintains appropriate credentials and attends trainings as necessary. Attends community seminars and meetings if schedule allows and approved by supervisor. Maintains continuing education program for Peer Certification as either CPS‑MH or CPS‑AD/CARES. Follows ethical code of conduct. Maintains appropriate boundaries. Maintains knowledge by reading up‑to‑date articles, books, etc. Documents all client and client‑related interactions in client’s EHR. Completes required agency training on the EHR. Submits all documentation by close of business on the same day of service. Obtains second signatures from supervisor on documentation as directed by supervisor. Qualifications Applicants must have a diagnosis of mental illness, addiction, or a dual diagnosis of mental illness and addictive disease and a strong desire to identify themselves as a person with mental illness (current or former consumer of mental health services). Applicants must hold a GED or high school diploma and be at least 18 years of age. Applicants must have demonstrated experience with leadership, advocacy, or governance, and be well‑grounded in recovery (per CPS and CPS‑AD/CARES guidelines). Preferred Qualifications Bachelor’s degree in a related social services field. A commitment and dedication to working with adults with severe and persistent mental illness and a willingness to provide treatment to clients in their homes and other community settings. Certificates, Licenses, Registrations Must be a certified Peer Specialist or CARES to retain this position. #J-18808-Ljbffr