Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier II Escalations Support Specialist

Goldman Sachs Group, Inc.

Goldman Sachs Group, Inc. is seeking a Tier II Customer Support Specialist for its Marcus division in Richardson, TX. This role involves managing complex customer inquiries and partnering with cross-functional teams for resolution. The successful candidate will have strong customer-facing experience, analytical skills, and proven problem-solving abilities. This position operates under a hybrid model, requiring three days per week in the office, ensuring high-quality customer service is delivered effectively. #J-18808-Ljbffr Goldman Sachs Group, Inc.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Tier II Escalations Support Specialist in Richardson, TX vacancy
  • $32 - $34 per hour

     ...Aloha in McKinney, TX is seeking a Tier II Specialist to provide best in class technical support to our customers. This in-office position offers $32-34 per hour alongside bonus opportunities. Candidates should have 1-3 years experience in a technical support environment... 
    Suggested
    Hourly pay
    Work at office

    ALOHA

    Mckinney, TX
    5 hours ago
  •  ...Marcus By Goldman Sachs Tier II Customer Support Specialist Marcus operates as the online consumer banking business of Goldman Sachs, providing...  ...will handle inbound customer calls and serve as a key escalation point for complex customer inquiries, delivering high-quality... 
    Suggested
    Work at office
    Monday to Friday
    Shift work
    Weekend work
    3 days per week

    Goldman Sachs

    Richardson, TX
    2 days ago
  • $86.8k - $165.2k

    Prattwhitney is looking for a Global Mobility Operations Specialist (Tier II) to serve as the key escalation point for global mobility inquiries. This role involves providing operational support to strengthen the Global Mobility delivery model and managing escalations related... 
    Suggested
    Work at office

    Prattwhitney

    Richardson, TX
    3 days ago
  •  ...Treasury Management Client Support Specialist II This position is responsible for providing high-quality Treasury Management (TM) service...  ...phone and email and own issues through research, coordination, escalation, and follow-up communication. Deliver customer training... 
    Suggested
    Work at office
    Remote work

    First United Bank

    Plano, TX
    3 days ago
  •  ...Payroll) Flextrack (Vendor Management System) Job Description On behalf of our client, Procom Services is searching for a Escalation Support Specialist for a contract opportunity in Dallas, TX. Escalation Support Specialist Job Details Primary focus will be... 
    Suggested
    Permanent employment
    Contract work
    For contractors
    Immediate start
    Flexible hours

    Procom Consultants Group

    Richardson, TX
    2 days ago
  •  ...Marcus By Goldman Sachs Customer Support Specialist Marcus by Goldman Sachs...  ...branches. About the Role As a Tier I Customer Support Specialist, you...  ...systems simultaneously Escalate more complex or unresolved issues to Tier II or appropriate teams as needed... 
    Work at office
    Monday to Friday
    Shift work
    Weekend work
    3 days per week

    Goldman Sachs

    Richardson, TX
    2 days ago
  • First United Bank and Trust in Plano is looking for a Treasury Management Client Support Specialist II who will provide high-quality customer service to business clients in managing Treasury Management products. The role includes performing product setups, troubleshooting... 

    First United Bank and Trust

    Plano, TX
    1 day ago
  • $21.5 per hour

    A leading mortgage services provider based in Plano, Texas, is seeking a Customer Service Specialist II to deliver exceptional customer service and resolve inquiries regarding real estate mortgage loans. This hybrid role requires 1-3 years of experience in customer service... 
    Hourly pay

    Carrington

    Plano, TX
    2 days ago
  •  ...Senior Production Support Specialist Location: Plano, TX Rate: DOE $/hr. Position Type: Contract...  ...performance enhancements. Provide Tier 3 support for VMware environment. Troubleshoot...  ...as needed. Act as team lead for escalation of issues. Identify current operational... 
    Contract work
    For contractors

    Staffing the Universe

    Plano, TX
    3 days ago
  • $23 - $37 per hour

     ...countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking...  ...to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving... 
    Hourly pay
    Casual work
    Local area
    Remote work
    Worldwide
    Shift work

    Amazon

    Richardson, TX
    3 days ago
  •  ...Fraud Specialist II This position is responsible for analyzing alerts to detect irregular or suspicious transactions and prevent losses...  ...activity from system-generated alerts and referrals escalated by other departments. Tracks trends and detects unusual activity... 
    Work experience placement
    Bank staff
    Shift work

    First United Bank

    Plano, TX
    3 days ago
  • $50.5k - $85.9k

    RealPage, Inc. is seeking a Tier 2 Supervisor in Richardson, Texas. This role involves...  ...ensuring they have the necessary training and support. Responsibilities include conducting...  ..., monitoring agent performance, managing escalated issues, and facilitating communication between... 

    RealPage, Inc.

    Richardson, TX
    21 hours ago
  • A leading staffing firm in Plano, TX is seeking a Desktop Support Specialist to provide executive-level support in the hospitality industry. This on-site role requires solid troubleshooting skills and a strong customer service orientation. The successful candidate will... 

    ViziRecruiter,LLC.

    Plano, TX
    4 days ago
  • Tyler Technologies is seeking a Senior Software Support Specialist for their Data & Insights Solutions team. This remote role focuses on technical...  ...workarounds, maintaining knowledge bases, and providing Tier II support. Ideal candidates should have a keen ability to... 
    Remote job

    Tyler Technologies

    Plano, TX
    3 days ago
  •  ...Description The IT Support Technician Specialist is the first point of contact for technical assistance...  ...Serve as the primary contact for Tier 1 and other basic support requests via...  ..., routers, modems, and problems. Escalate advanced network or systems issues to... 
    Full time
    Work at office
    Remote work
    Home office
    Monday to Friday
    Flexible hours

    Bestway Rental

    Richardson, TX
    2 days ago
  •  ...Support Specialist Axxys Technologies, Inc. ( is a provider of managed IT services, consulting and voice solutions for businesses across...  ...need to be addressed in which case the current ticket may be escalated to alternative support resources or simply rescheduled... 
    Immediate start
    Remote work

    Axxys Technologies

    Plano, TX
    1 day ago
  • Senior Software Support Specialist - Data & Insights Solutions Location: Remote | Seattle, Washington Responsibilities In a typical week, you...  ..., and identify opportunities for reusable content Provide Tier II support for D&I data solutions sold, managed, and supported... 
    Remote work

    Tyler Technologies

    Plano, TX
    3 days ago
  • $19 per hour

     ...Chat And Ticket Support Specialist | Hybrid Location: Plano Compensation: $19.00/hr Schedule: 6 Week Training period: Monday-Friday 8-5...  ...other relevant ticketing software. Champion Satisfaction: De-escalate challenging situations with patience and empathy, leveraging... 
    Monday to Friday
    Afternoon shift

    PrideStaff

    Plano, TX
    4 days ago
  •  ...Job Summary: The Order Management Specialist is responsible for overseeing end-to-end order...  ...performance. Serve as the primary escalation point for complex order issues, coordinating...  ...trends, and operational performance to support business decision-making. Lead or... 
    Work experience placement
    Work at office

    Segway

    Plano, TX
    3 days ago
  • $76.8k - $90.36k

     ...questions you have. We're looking for a Continuous Improvement Specialist II to drive operational excellence culture by leading...  ...and maintain standard work, SOPs, and process documentation to support consistent operating practices, compliance, and performance improvement... 
    Full time
    Work at office
    Remote work
    Worldwide
    Flexible hours
    Shift work

    Collectors Holdings, Inc.

    Plano, TX
    21 hours ago
  • $45k - $60k

     ...Franchise Support Specialist Feng Cha is recruiting a proactive and reliable Franchise Support Specialist to strengthen our franchise...  ...for build-outs, preventative maintenance, and service escalations. Monitor franchisee performance using KPI reports and compliance... 
    Full time

    Cannect LLC

    Richardson, TX
    3 days ago
  • Maintenance Specialist II (Full-Time / Days) Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Plano...  ...routine and specialized building repair and maintenance support for hospital, hospital equipment, and hospital properties utilizing... 
    Full time
    Local area
    Shift work

    Texas Health Resources

    Plano, TX
    1 day ago
  • $19 - $20 per hour

     ...Data Entry Specialist Location: Plano – 100% Onsite Position Type: Temp-to-Hire Schedule...  ...to join our client's dynamic Sales Support team immediately! What You Will Do...  ...effectively with the team and speak up/escalate issues when you need clarification or support... 
    Temporary work
    Immediate start
    Monday to Friday

    PrideStaff

    Plano, TX
    2 days ago
  • Texas Health Resources is seeking a Maintenance Specialist II for its Plano location. This full-time position requires providing specialized...  ...include 401k, medical, dental, and growth opportunities within a supportive team environment. #J-18808-Ljbffr Texas Health Resources
    Full time

    Texas Health Resources

    Plano, TX
    1 day ago
  • $86.8k - $165.2k

    Global Mobility Operations Specialist (Tier II) - Position Overview Global Mobility Operations Specialist...  ...at RTX Corporation serves as the key escalation point for employee and vendor...  ...Responsibilities Provide operational support to strengthen the Global Mobility delivery... 
    Work at office
    Worldwide
    Relocation
    Flexible hours

    Prattwhitney

    Richardson, TX
    3 days ago
  •  ...seeking an Earned Value Management (EVM) Tier IV Specialist to contribute to program performance...  ...recommendations Collaborate with EVM Tier II and Tier III resources for process alignment...  ...for compliance and completeness Provide support during program proposal, baselining, and... 
    Temporary work
    Work experience placement
    For subcontractor
    Flexible hours

    Prattwhitney

    Mckinney, TX
    1 day ago
  • $107.5k - $204.5k

     ...Earned Value Management (EVM) Tier IV Specialist McKinney, TX Secret Polygraph Unspecified Career...  ...will be part of a collaborative team, supporting programs across the lifecycle-from...  ...recommendations Collaborate with EVM Tier II and Tier III resources for process... 
    Temporary work
    Work experience placement
    For subcontractor
    Work at office
    Remote work
    Flexible hours

    Clearance Jobs

    Mckinney, TX
    3 days ago
  •  ...Job Title: Claims Support Specialist Department: Claims Administration Pay Grade Overtime Eligibility Non-Exempt Date November...  ..., offering solutions, setting clear expectations, and escalating when appropriate. Document all interactions and updates thoroughly... 
    Hourly pay
    Full time
    Contract work
    Work at office

    Smart AutoCare

    Richardson, TX
    2 days ago
  • Southern Hobby Distribution, LLC is seeking a skilled IT Support Specialist to join their team in Garland, TX. This position involves providing on-site and remote support for hardware, software, and network issues. The ideal candidate will have a bachelor's degree in IT... 
    Remote job

    Southern Hobby Distribution, LLC

    Garland, TX
    3 days ago
  •  ...Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as...  ...Holdings is seeking a skilled and customer-focused IT Support Specialist to join our IT Support Team in Garland, TX. The IT Support Specialist... 
    Work experience placement
    Remote work
    Worldwide

    Southern Hobby Distribution, LLC

    Garland, TX
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier II Escalations Support Specialist. Be the first to apply!