Host or Host Staff

Job Description

Job Description

Description:

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Competitive wages, training, and growth opportunities.
• Early access to paycheck (pay on demand).
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

POSITION SUMMARY

The Dining Room Host is the first point of contact for residents and guests entering the dining area and plays a key role in creating a welcoming, organized, and pleasant dining experience. This position is responsible for greeting residents, managing seating arrangements, assisting with reservations, and supporting overall dining room operations to ensure a smooth mealtime service.

KEY RESPONSIBILITIES

• Greet residents and guests warmly and professionally upon arrival.
• Manage the seating chart and coordinate table assignments to optimize service.
• Communicate effectively with servers and kitchen staff regarding seating flow.
• Assist residents with special seating requests or accommodations as needed.
• Maintain the appearance and cleanliness of the dining room entrance and host station.
• Answer resident questions about meal service and relay concerns or feedback to supervisors.
• Assist with organizing seating for special events or large groups.
• Provide support to the dining team during peak times, including assisting with resetting tables and performing light service tasks.
• Uphold the community’s standards for hospitality, dignity, and resident satisfaction.

CANDIDATE QUALIFICATIONS

Education and certificates:

• A high school diploma or equivalent is preferred but not required.
• A Food Handler Card, along with an understanding of kitchen sanitation and food codes, is a plus.

Experience, Competencies, and Skills:

• Prior customer service or hospitality experience preferred, ideally in a dining or senior living setting.
• Warm, friendly demeanor with strong interpersonal and communication skills.
• Ability to stay organized and calm in a fast-paced environment.
• Comfortable engaging with older adults and accommodating various needs with patience and professionalism.
• Must be able to stand for extended periods and occasionally assist with light lifting.