Field Services & IT Project Coordinator

Job Summary CubX is seeking a highly organized, polished Field Services & Vendor Coordinator to manage all external vendors, field technicians, ISP installs, phone setups, wiring partners, and onsite logistics for facility buildouts and IT deployment projects. You won’t be doing technical work yourself—you’ll be coordinating all the vendors who do, ensuring they align with CubX timelines and requirements. This includes HVAC vendors, cabling teams, copier vendors, phone providers, security installers, ISPs, and any vendor that needs or impacts our network. This role also manages field tech scheduling, scopes of work, travel coordination, client preparation, and internal communication to keep every deployment running smoothly. Key Responsibilities Vendor Coordination

Coordinate all facility vendors: HVAC, cabling, phone, copier, access control, security, ISPs, and other trades

Ensure vendor timelines align with CubX project schedules and deployment windows

Gather scopes of work, assist in obtaining quotes, and prepare vendor comparisons for clients

Communicate requirements, expectations, and changes to all vendors and partners

ISP & Wiring Coordination

Coordinate ISP installs, upgrades, demarc locations, and wiring needs

Document all ISP and cabling details (circuits, handoff types, install notes, contacts)

Communicate wiring requirements to vendors and follow up on completion

Field Technician Coordination

Draft scopes of work for onsite tasks and deployments

Ensure field technicians have tools, instructions, schedules, and clear expectations

Train and brief onsite techs on process and standards

Schedule local onsite visits and arrange travel for out-of-area jobs

Travel & Logistics

Coordinate all travel (flights, hotels, transportation) with the company travel agent

Prepare travel packets and deployment instructions for each visit

Track expenses, receipts, reimbursements, and approvals

Client & Internal Communication

Communicate with clients to prepare them for onsite visits, expectations, and timelines

Provide clear updates before and after deployments

Work closely with internal project managers, engineers, and leadership to keep everyone aligned

Relay vendor progress, risks, and readiness updates

Documentation & Project Support

Maintain accurate vendor documentation: contacts, quotes, timelines, wiring notes, install records

Update project management tools, templates, and SOPs

Support project teams with scheduling, readiness checks, and progress tracking

Requirements Experience

Experience coordinating vendors, field teams, contractors, or service partners

Experience managing schedules, timelines, and multi-step field tasks

Experience preparing scopes of work or job instructions for field staff

Experience communicating with clients to prepare them for onsite visits or technical installs

Technical Understanding (Not engineering-level, but strong coordinator-level knowledge)

Familiarity with basic IT/networking concepts (Wi-Fi, switches, cabling, demarc points, ISP handoffs)

Understanding of vendor workflows: ISP installs, wiring requirements, access control, copier setups, etc.

Ability to interpret scopes of work, vendor diagrams, and installation details

Operational & Coordination Skills

Strong scheduling, planning, and follow-up skills

Ability to coordinate multiple vendors working toward a single project timeline

Experience coordinating travel (with travel agents or internal travel teams)

Ability to manage field technician travel, readiness, and instructions

Experience handling or tracking invoices, receipts, or expense documentation

Willingness to work occasional after-hours for critical network cutovers, facility access windows, or vendor scheduling needs

Communication Skills

Professional and polished communication (client-facing and internal)

Ability to prepare clients for onsite work and align expectations

Confident communicating with vendor leadership and stakeholders

Clear and structured writing for documentation and instructions

Documentation & Systems

Strong documentation habits — vendor notes, wiring details, plans, timelines

Experience with project management tools (Asana, Monday.com, ClickUp, Trello, etc.)

Ability to maintain accurate vendor, ISP, and phone system records

High attention to detail and accuracy

Other Requirements

Full-time, onsite role in Lakewood, NJ

Ability to work in fast-paced, deadline-driven projects

Professional appearance and demeanor (you will represent CubX to clients and vendors)

Benefits

Competitive pay with performance-based growth opportunities

Paid time off and company holidays

Health, dental, and vision insurance with HSA and FSA options

401(k) retirement plan with company match

On-site gym promoting employee wellness

Modern, collaborative office environment designed for productivity

Ongoing training and professional development programs

Access to cutting-edge technology and real-world project experience

Team events and employee appreciation initiatives

Strong company culture centered on innovation, teamwork, and growth