Supervisory Program Specialist ( Credentialing & Privileging)

Supervisory Program Specialist (Credentialing & Privileging)

As the VAMC's C&P Program subject matter expert (SME), the incumbent provides direct technical and administrative supervision to employees in the VAMC's C&P Office. The incumbent is responsible for ensuring that employees are efficiently and effectively accomplishing quality work that is compliant with regulatory requirements and procedures, TJC standards, laws, and VHA C&P policies and requirements, as well as assuring implementation and accomplishment of the goals and objectives of the C&P Program. As the supervisor, the incumbent:

• Identifies and presents to leadership the resources necessary for accomplishing the mission and function of the facility's C&P program;
• Manages the C&P staff; sets and adjusts short and long-term priorities; assesses staffing needs; plans work to be accomplished; and ensures positions are appropriately manned to cover all program functions;
• Develops, modifies, and/or interprets performance standards; outlines and explains performance expectations to staff; assigns and reviews work performed by subordinates based on priorities.
• Provides advice, counsel, and instruction to employees on work and administrative matters.
• Identifies developmental and training needs of employees; provides or arranges for needed development and training; advocates to leadership and/or program officials for training resources.
• Interviews and selects candidates for vacancies, promotions, details and reassignments.
• Provides consulting and guidance to local leadership and C&P employees on all matters pertaining to the facility's C&P program including Healthcare Professionals' C&P facility Scope of Practices.
• Serves as the primary consultant for the facility's C&P program.
• Coordinates with Service Chiefs and service level administrative teams for annual Committee(s) review of clinical privileges and scope of practice forms.
• Performs as the VAMC SME on the following topics, including, but not limited to credentialing of licensed independent practitioners (LIP) and Non-LIPs; privileging and privileging related matters including focused and ongoing professional practice; adverse privileging actions; Reporting to the National Practitioner Data Bank (NPDB); and reporting to State Licensing Boards (SLB).
• Monitors C&P program resources to ensure programs are appropriately staffed including succession planning, mentoring and training of new C&P specialists, and preparation and implementation of action plans when vulnerabilities are identified.
• Participates in policy and decision-making initiatives at the VAMC, and continuously develops a greater understanding of regulatory and policy requirements, quality assurance methodologies as well as best practices.
• Assists with developing, coordinating and recommending changes for the improvement of workflow in the program or section area.
• Provides consultation and oversight in the following areas: FPPE and OPPE; actions indicated by the Credentials Committee.
• Performs other C&P program related duties as assigned.

Work Schedule: Monday through Friday 8:00am- 4:30pm

This is not a virtual position.

Position Description/PD#: Supervisory Program Specialist ( Credentialing & Privileging) / PD630-141600

US Department of Veterans Affairs