General Craftsman Omaha, NE

General Craftsman Omaha, NE

Primary Purpose of the job: Maintain all commercial kitchen, beverage and fuel dispensing equipment and facilities in good working order. Maintain a professional working relationship with the store team members and the customers. Work efficiently using good routing and time management skills to quickly prioritize repairs. Troubleshoot, diagnose, and repair equipment according to established safety procedures. Maintain the proper mechanical ability needed to safely address work orders based on technician trade assignment.

Required Education: High school graduate or equivalent. Desired Education: Successful completion of all Facility Support Skill Schools. Additional courses in mechanical repair, electrical repair. Gilbarco/Veeder Root certification.

Required Experience: 2 years of general maintenance, commercial kitchen, beverage, and fuel systems. Mechanical aptitude including a basic knowledge of electronic equipment, electrical schematics, carpentry/tile repair, plumbing and painting.

Desired Experience: 3+ years of general maintenance, commercial kitchen, beverage, and fuel systems. Working knowledge of all types of equipment that are used in the operation of a QuikTrip store.

Position in Organization: Reports to: Facility Support Supervisor, Facility Support Market Manager or Facility Support Manager Directly Supervises: N/A Indirectly Supervises: N/A Relationship Inside the company: Store Development, Facility Support, Operations and Information Services Outside the company: Outside contractors, material/parts suppliers

Physical Requirements: *See full Job Description in SharePoint for details

Job Responsibilities:

• Maintain all commercial kitchen, commercial refrigeration, beverage and fuel dispensing equipment and facilities in good working order.
• Work efficiently to address all work orders in each location.
• Ensure all applicable administrative tasks are completed timely and accurately.
• Attend and participate meetings, training classes, tech rides, and other resources to maintain and improve technical proficiency.

Competencies: Multi-System Equipment Maintenance Technical Troubleshooting Equipment Diagnosis & Repair Trade-Specific Mechanical Proficiency Safety Procedure Adherence Work Order Execution Fuel & Beverage System Support Commercial Kitchen Systems Knowledge Time & Route Optimization Customer & Store Team Communication

Does technician communicate consistently within the POD? Does technician leave detailed work order updates that lead you to the next step? Is technician receptive to feedback? Does employee contribute to the team's success? Does the technician leave work orders behind without a clear path to resolve? Does technician communicate when they arrive to the store and when they're leaving the store? Does technician interact with the store's team members in a respectful and courteous manner? Does technician communicate the plan to resolve work orders they were unable to repair during the visit? Does Tech assist and/or communicate clearly to customers while performing tasks? Customer Service Teamwork Culture Problem Solving/Critical Thinking Accurately and timely updates workorders Repairs equipment timely and efficiently Accurately sells parts to Workorders. Accurately scans on assets prior to making repairs. Follows Office/Departmental Attendance Policy/Standards Follows QT programs, policies, procedures, and standards Follows departmental safety procedures. Arrives on time per policy for scheduled shifts. Maintains and operates Company provided vehicles. Accurately and timely codes receipts for provided company credit card. Follows QuikTrip appearance/grooming policy. Estimated Time Spent on Computer 10% of the work day Extent of Direct or Indirect Impact on Sales, etc. Directly influence sales and profits by performing corrective work on pieces of equipment that are broken. Indirectly influence expenses by performing the best possible work at the lowest possible cost. Confidential Info Accessible to this Person Store gasoline and merchandise sales volumes and access to QT security cabinet. Additional Criteria for Scope & Impact of Position This position requires the employee to be available by phone and/or email and/or have accessibility to calendar, contacts and data while out of the office.

Req Id: 53241