Housekeeping Supervisor

Description

$750 Hiring Bonus for new Team Members plus $50 in gas gift cards during our onboarding process.


Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.

There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!

Ensures entire Hotel including guest rooms and public areas are clean and operational. Supports the Executive Housekeeper with his/her responsibilities to attain departmental objectives.

ESSENTIAL DUTIES AND Responsibilities:

• Supervises, directs, assists, monitors performance and ensures the completion of Housekeeping and Laundry tasks assigned to room attendants, and laundry attendants while maintaining quality and cleanliness standards set forth by the department
• Responsible for assisting with the hiring and development of personnel while ensuring an adequate level of labor is used to perform the required level of service
• Understands and administers performance appraisals, sets performance expectations and provides coaching and operational support for Housekeeping and Laundry staff
• Monitors and controls departmental payroll budget
• Follows inventory and purchasing procedures in order to maintain budgeted expenses
• Maintains key control within department
• Accountable for follow up with department walk throughs, and assignment of special cleaning projects as needed
• Ensures proper training and requires Team Members to maintain and enhance a safe, secure and comfortable environment for our guests and Team Members
• Maintains lost and found property ensuring established protocol is followed
• Perform duties of Room Attendant and Laundry Attendant when necessary
• Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
• Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Required

• High School diploma or GED
• Available to work required schedule which may include nights, weekends, holidays, and extended hours as needed
• Strong leadership and organizational skills
• Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
• Strong verbal and written communication skills
• A record of satisfactory performance and reliability in all prior and current employment

Preferred

• College Degree
• Previous hotel housekeeping experience

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must be able to maneuver to all areas of the hotel
• Must be able to push and lift weight of up to 30 pounds
• Respond to visual and aural cues
• Able to lift, bend, walk, reach overhead, kneel, stand and grip items while working at assigned area for long periods of time
• Must be able to work in areas containing some noise levels and secondary smoke
• Read, write, speak, and understand English
• Must be able to work at a fast pace and in stressful situations

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.