Collector

2675 O'Neal Ln, Baton Rouge, LA 70816, USA Job Description Posted Friday, June 12, 2026 at 5:00 AM UNLIMITED EARNING POTENTIAL + COMPETITIVE BASE PAY! INCENTIVE POTENTIAL FOR EVERY DOLLAR RECOVERED - NO CAP, NO LIMITS! The Collector is responsible for working with members to negotiate satisfactory payment arrangements and maximize recoveries. This representative will manage a high volume of calls from members and external parties where they will collect and resolve charged‑off loans and share accounts. This candidate should be comfortable meeting monthly collection goals. Day in the Life of a Collector Maximize recoveries and achieve a monthly assigned collection goal on charged off loans and shares. Manage a high volume of calls with members and external parties to collect and resolve charged‑off loans and share accounts. Complete required maintenance to update reporting upon account resolution. Analyze settlement and loss‑mitigation actions based on set parameters, escalating cases that fall outside approved guidelines. Perform deep skip‑tracing, locate assets, and recommend legal action when appropriate. Identify errors and policy/procedural inconsistencies in loan/share records and take action to correct through escalating to internal associated parties. Collector Skills and Qualifications 2 years of experience in consumer collections and skip‑tracing required. Experience in a financial institution, collection agency, or law firm preferred. High school diploma or equivalent. Excellent oral, written, and telephone communication skills. Ability to collect, analyze and interpret financial data. Proficiency in MS Office including Outlook, Word and Excel required. Other Details Work Schedule Monday – Friday 8:00 am – 5:00 pm Travel Travel is rarely necessary for this position. Work Site Location All work will be performed at our beautiful Corporate Campus located at 2675 O'Neal Lane Baton Rouge, LA 70816 Benefits Medical, Dental, and Vision Insurance with generous employer premium contributions Health Savings Account contributions for eligible employees Employer-Paid Life Insurance 15 Paid Holidays each year, which includes a Cultural Floating Holiday 401K Plan with a 5% discretionary profit share contribution, plus a dollar‑for‑dollar match of up to 5% after 1 year of employment Pelican Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape‑free. #J-18808-Ljbffr