Case Manager

Job Description

Job Title: Case Manager - Behavioral Health & Disabilities

Location: Westfield, MA (serving Westfield, Springfield, and surrounding areas)

Schedule: Monday-Friday, 8:00 AM-4:00 PM or 9:00 AM-5:00 PM

About the Role

Arbor Associates is seeking a dedicated Case Manager to support individuals with developmental disabilities and behavioral health needs across the Westfield, Springfield, and surrounding communities. This is a full-time temporary position covering a leave of absence, with a consistent Monday-Friday daytime schedule.

This role is hands-on and community-based - you'll work directly with clients in their homes and in the community to build independence, stability, and quality of life.

What You'll Do

• Support clients in developing and maintaining daily living skills
• Assist with housing stability and household management
• Coordinate and reinforce medical appointments and medication routines
• Provide budgeting support and financial literacy coaching
• Facilitate community integration and social skill development
• Transport clients to appointments and community activities using your personal vehicle
• Document progress and maintain case records in accordance with program requirements

Job Requirements

What We're Looking For

• Experience working with individuals with disabilities, behavioral health needs, or in a human services setting (preferred)
• Reliable personal vehicle, valid driver's license, and current auto insurance - you will transport clients in your vehicle as part of this role
• Comfort and confidence supporting individuals with complex behavioral or developmental needs
• Strong organizational and communication skills
• Ability to work independently in a community-based environment
• Must be comfortable with ADLs (feeding, toileting, & bathing)
• Able to pass a background check

Why Arbor Associates?

Arbor Associates is a behavioral health, allied healthcare, and education staffing agency with a strong presence across Massachusetts. We connect skilled, mission-driven professionals with meaningful work in the communities they serve. Benefits provided for employees consistently working full time hours.


Arbor Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States, and pass a stringent background check including Criminal History, Sexual Offender Registry, and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI).

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Meet Your Recruiter

Sam Esilva


About Springfield, MA

Unlock your potential in the vibrant job market around Springfield, Massachusetts! Nestled in the picturesque Pioneer Valley, this area offers boundless opportunities for career growth and personal enrichment. From the stunning views of Mount Tom to the vibrant arts scene in Northampton, there's something for everyone in this region. Discover the eclectic cuisine of Worcester, catch a show at the iconic Calvin Theatre, or cheer on the Springfield Thunderbirds at the MassMutual Center. Consider making Springfield your professional home and embrace the unique culture and charm that sets this area apart from the rest. Explore our job listings today and take the first step towards an exciting career in this enchanting region!