Shift Lead - Firehouse Subs

Join Firehouse Subs, a leading U.S. fast-casual restaurant chain, as a Shift Lead and take your career to the next level! We're looking for a motivated and reliable leader who thrives in a fast-paced restaurant environment and is passionate about delivering exceptional customer service . As a Shift Lead , you'll assist the General Manager in overseeing daily operations, managing team performance, and ensuring every guest enjoys a top-quality dining experience. Why Work With Us Flexible scheduling ( full-time & part-time ) Employee referral bonus Tips averaging $4–$6 per hour Greaseless kitchen environment Career growth opportunities in restaurant management Key Responsibilities Supervise and motivate team members during shifts Maintain food quality, safety, and cleanliness standards Provide outstanding customer service -greet every guest with a smile Operate food prep equipment and POS systems Handle cash transactions accurately and follow all cash-handling policies Qualifications Leadership and communication skills Basic computer knowledge (Microsoft software & POS systems) Ability to stand, bend, and reach throughout shift Comfortable working in walk-in coolers/freezers (40°F to -10°F) About Firehouse Subs® Founded by former firefighters, Firehouse Subs® is built on a passion for hearty food, heartfelt service, and public safety. Our mission is to serve great food and give back to the communities we serve through the Firehouse Subs Public Safety Foundation®. We're proud to be recognized as the #1 brand in community support in the restaurant industry. Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee. #J-18808-Ljbffr