CONVENIENCE STORE ASSISTANT MANAGER

Convenience Store Assistant Manager

Essential Job Functions:

• Always provide efficient and courteous service to customers, ensure all associates of the convenience store providing courteous service to customers.
• Assist in overall operations of convenience store, acting as the manager in charge in the store manager's absence.
• Assist in product transfers from stores, product ordering, receiving product, and stocking product.
• Assist in receiving DSD deliveries and ensuring all policies are followed.
• Checking, completing, and sending reports, documents, and paperwork via written, verbal, or email to the appropriate persons as directed by the store manager.
• Oversee and monitor accurate retail pricing within guidelines.
• Understand and enforce all local and state health department rules and practices as well as federal OSHA guidelines and company HACCP policy.
• Ensure all aspects of company policy and procedures in regards to good business and department practices are followed.
• Follow company policy regarding Lottery and Lotto sales, assist in lottery reporting, inventory, and compliance.
• Know and enforce company dress code policies including proper use of name tags.
• Enforce fund-handling procedures for safety and loss prevention necessity including bank deposits and safe deposits.
• Assist in good inventory practices, to control shrink in the c-store and assist in preparing store for inventories.
• Scan and ring customer orders according to company policy.
• Receive and be accountable for all funds taken for each transaction.
• Assist in keeping all areas inside and outside of convenience store clean.
• Know and follow all state and local laws regarding cigarette/tobacco sales.
• Know and follow all state and local laws regarding alcohol sales.
• Know and follow all federal laws regarding food stamps.
• Know and follow all coupon handling procedures.
• Follow company check cashing and tendering policies.
• Follow company policy regarding the sale of money orders.
• Accountable for security of all safe combinations, key, and numbers always entrusted to you.
• Perform Computer Room duties, as needed, including all reporting and balancing of register tills.

Additional Job Functions:

• Assist with stocking and ordering of store products (candy, cigarettes, chips, motor oil, drink coolers, etc.).
• Assist with foodservice operations, including ordering, food service production, and food service inventory.
• Assist with store transfers and receiving of product.
• Cleaning the concrete area around the pumps of the fuel station daily with approved methods.
• Replace misplaced items to the proper location.
• Collect trash as needed.
• Keep paper towels and windshield wiper fluid stocked at pumps.
• Maintain a clean and supplied public restroom area.
• Keep pumps clean.
• Brew coffee as needed throughout the day.
• Clean food service equipment at night (coffee urns, fountain drink machines, milkshake machines).
• Stock food service supplies and store supplies as needed (fountain drink cups, straws, coffee cups).
• Assist in keeping food service area sanitize and stocked.
• Other duties may be assigned as needed.

Equipment:

• Registers, Scanners, and Card Readers
• Telephone
• Calculator
• Fuel Pumps
• Veeder Root Meter
• Lottery Terminal
• Western Union Money Order Machine
• Coffee Brewing Equipment and Food Service Drink Equipment
• Fire Extinguisher
• Security Camera Systems
• Food Service Equipment: ovens and roller grill
• Personal Computer and Software
• Ordering and Inventory Handhelds

Communication Requirement:

• Must be courteous and positive in all interactions while representing K-VA-T Food Stores, Inc.
• Complete daily activities and stay on monthly schedule.
• Provide information for tracking and procedural development.
• Must be able to communicate effectively, both orally and in writing with customers, supervisors, and associates.

Working Conditions:

• Normal smoke-free office and retail environment.
• Adequate lighting and ventilation.
• Normal temperature level and noise level for typical office and retail environments.
• Routinely working at heights from ladders and lifts.

Safety Requirements/Hazards:

• Exposed to potential for physical injury. All recognized governmental, industry and K-VA-T safety procedures must be followed.
• Exposed to chemicals, liquid, and gas. All recognized governmental, industry and K-VA-T safety procedures must be followed.
• Exposed to heat and cold. All recognized governmental, industry and K-VA-T safety procedures must be followed.

Work Locations:

• Individual K-VA-T Food Stores, Inc. Convenience Store in assigned location.

Work Schedule:

• Critical failures that will affect product sales must be performed as needed, regardless of schedule and time of day.
• Planned work that will affect store operations will have to be coordinated with the stores to work around the retail operations.
• The payroll week runs from Saturday until Friday.

Physical Demands:

Job Requirements (in an 8-hour workday)

• Sit – Not at all
• Stand – Frequently
• Walk – Frequently

Movements

• Bend/stoop – Frequently (up to 4 hours)
• Reach above shoulder level – Occasionally (up to 2 hours)
• Pushing/pulling – Frequently (up to 4 hours)

Weight Carried

• Up to 10-lbs. – Frequently (up to 4 hours)
• 11 to 25-lbs. – Frequently (up to 4 hours)
• 26 to 50-lbs. – Occasionally (up to 2 hours)
• 51-lbs. and up – not at all

Weight Lifted

• Up to 10-lbs. – Frequently (up to 4 hours)
• 11 to 25-lbs. – Frequently (up to 4 hours)
• 26 to 50-lbs. – Occasionally (up to 2 hours)
• 51-lbs. and up – not at all

Hands Used for Repetitive Action, such as:

• Simple/light grasping (up to 6 hours)
• Firm, strong grasping (up to 2 hours)

Visual Demands:

• Must possess ability to effectively and efficiently view computer screen, printed reports, product ingredient labels, and product date codes
• Ability to read small print
• Ability to see under normal retail store lighting and office environment

Mental Demands:

• Must possess ability to handle stressful situations of a fast-paced and demanding environment
• Requires the ability to understand and follow verbal and/or written instructions
• Perform routine tasks and have constant contact/interaction with many people daily
• Must be able to make immediate decisions using sound judgment at all times
• Position requires the use of math skills, basic record keeping, computer skills, money-counting skills, and the ability to interpret data

Accountabilities: