Product Manager, Compliance

Product Manager, Compliance

TouchNet, a leading provider of payment and credentialing solutions in the Higher Education space, is looking for a Product Manager, Compliance to drive product compliance strategy, definition, and execution for one or more products and solutions that impact multiple product development teams and/or business functions.

As a Product Manager, you will take a hands-on role in the analysis of new and existing standards, development of product requirements, ensuring that platform scalably complies with new and existing regulations, and advocate for privacy, security, data governance, and rights holders. You will also serve as a product expert, working internally across departments to communicate product direction, educating team members on new feature requirements, as well as coordinating product compliance plans, roadmaps, and product launches.

The ideal candidate would have experience and demonstrated passion for legal and/or compliance related initiatives relevant to privacy, cloud security, payments, etc.

What Part Will You Play?

The responsibilities include:

• Managing the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives.
• Owning, managing, and communicating a product roadmap for assigned products, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning for compliance related initiatives.
• Developing business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition.
• Following a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc. Supporting the strategic planning approach for summarizing and communicating the results of aggregate research.
• For assigned products, supporting the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy.
• Understanding the legislative landscape, both globally and domestically, to inform feature prioritization.
• Leading evaluation of differing standards to identify product gaps.
• Working cross-functionally to develop, track, and prioritize product requirements.
• Leading key projects, partnering with Legal, Operations, Policy, Engineering, and other product teams across the organization.
• Cultivating discussions with stakeholders and clients to identify opportunities within the product and set prioritization.
• Assisting in establishing and maintaining risk policies and programs to ensure organizational compliance with various standards.
• Overseeing the future vision/development of TouchNet solutions, based on input from various sources.
• Presenting product short term goals and long term strategy to leadership team.
• Working closely with development and UX teams throughout the development lifecycle.
• Working on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

What Are We Looking For in This Role?

Minimum Qualifications

• BS/BA Degree
• Minimum 6 years relevant experience in product management or related field
• Experience in similar business product services and/or external customer/market experience

Preferred Qualifications

• Demonstrated passion for legal and/or compliance-related initiatives
• Capable of driving clarity while balancing multiple perspectives and stakeholders
• Proven working experience in software Product Management or equivalent professional experience
• Excellent written, verbal, and presentation skills
• Ability to communicate complex concepts clearly in writing and verbally to stakeholders
• Ability to influence cross-functional teams without formal authority
• Occasional travel
• Experience with an Agile software development process
• Experience with JIRA, Atlassian, GSuite, and OKRs is a plus

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel.

Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

This role is eligible to be remote within the United States.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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