JD Associate - Patrick Henry Mall, Newport News, VA

Position Title Associate Job Summary As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth. Benefits Retirement plans Employee discounts Key Responsibilities Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service. Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations. Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health & safety regulations, and perform additional duties and projects as required. Qualifications Proven experience in retail or a similar role, with a track record of achieving sales targets is preferred. Passion for delivering outstanding customer service and creating memorable shopping experiences. Strong interpersonal, communication skills, ability to work in a fast‑paced environment, and handle multiple tasks simultaneously. Positive attitude, reliability, and strong work ethic. Willingness to work flexible hours, including weekends and holidays. Basic math skills and familiarity with POS systems. Minimum Requirements Weekly availability, including a mix of mornings, days, and nights, based on business needs. Availability to work on weekends and holidays as required. Consistent punctuality and regular attendance in line with company policies. Clear spoken English to effectively communicate with customers. Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports. Must be at least 18 years or older. Individuals 16 years or older may be eligible for hire in certain states. Physical Demands Requires prolonged standing of approximately 4–14 hours per day, stooping and kneeling to place merchandise, reaching and pulling to obtain or stock merchandise, climbing ladders or descending stairs, and lifting items weighing 5–25 lbs regularly. Requires good vision, including color differentiation. The work environment is a moderately noisy retail setting. Compensation Store Associate pay range: $14.00 – $14.00 per hour. Eligible for company 401K plan. EEO Statement The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices. #J-18808-Ljbffr