Branch Manager

Branch ManagerTulsa - Tulsa, OK 74116Position Title: Branch ManagerReporting to: General ManagerDepartment: ServiceCentral Power Systems & Services is a privately held company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Branch Manager to help support that mission.JOB SUMMARYThe Branch Manager is responsible for the overall direction and profitability of their branch facility. This includes the Parts and Service Department programs and services provided by our company. This position reports to the General Manager. The Branch Manager directs their facility to assure customer satisfaction via quality, schedule and product performance while achieving corporate sales targets and the promotion of overall business growth in their region. Compensation for this position includes a profit-sharing plan based on branch performance.RESPONSIBILITIESPlan, develop and implement strategy for the branch operations and development to meet agreed organizational performance plans within allocated budgets and timeframes, including, but not limited to:Oversee Retail Operations in accordance with guidelines of our partnersGrow service business in the shop and the fieldIncrease generator and equipment sales and rentals for the BranchUnderstand financial statements and make necessary corrections based on results.Attend, actively participate in and pass additional training courses/seminars as required by managementMonitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timeframesManage and develop direct reporting staffManage and control departmental expenditures within allocated budgetsInterface with other functional/departmental managers to understand all necessary aspects and needs of service/operational developmentMaintain awareness and knowledge of contemporary operational development theory and methods and implement them within the branch facilityEnsure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of careResponsible for enforcing, reinforcing and implementing company policies, goals and objectives.Develop and review data on activities, costs, operations, etc., and ensure that progress is made toward reaching stated goals and objectivesMay serve as member of management committees on special studiesResponsible for the reporting of customer information to management regarding the product and dealer service experienced by customersEnsure that the appearance of the facility and field service trucks portray a professional imageEnsure that quarterly safety and building maintenance meetings are held and that safety is of the utmost importanceMaintain regular contact with customers and look for new opportunitiesMonitor activities to ensure compliance with all local, state and federal lawsBENEFITSCompetitive PayMedical, Dental, Vision & Life Insurance401k with company matchPaid Time OffTraining & Professional DevelopmentPositive and productive work environmentQUALIFICATIONSEDUCATION/EXPERIENCEAn undergraduate degree (preferably in business or in a related subject) orA minimum of five (5) years of experience in management in the field of heavy equipment/diesel mechanical repairsPERSONAL & PROFESSIONALGeneral skill requisitesStrong organizational skillsStrong mechanical skillsExcellent customer relations skillsExcellent verbal and written communications skillsWorking knowledge of Microsoft Office SuiteCommitment to maintaining a safe and productive working environmentSpecific skill requisitesA good working knowledge of equipment operations and mechanical functionsStrong diagnostic skillsSolid shop floor management knowledgeLeadership skills in a specialized repair environmentA solid understanding of pricing principles and discounting effectsWorking knowledge of shop layout and industrial engineering principlesValid Driver's LicenseAbility to ensure that Service Technicians consistently repair components and equipment in line with dealer, manufacturer and flat-rate time standardsWORK CONDITIONSPhysical Demands/Work Environment:This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover every possible scenario but simply provides an outline. Employees may be assigned other tasks as needed.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified at the time of hire.CPS&S is a smoke-free and drug-free work environment. Employment offers are contingent upon successful completion of a background check and drug screen (including THC).