Tier 1 Desktop Support Specialist - Helpdesk & Projects

Washington University in St. Louis

Washington University in Saint Louis is seeking a Tier 1 desktop support specialist to assist staff, faculty and students with Windows and macOS, software installation, and hardware troubleshooting. This role provides front-line technical help and requires patience, clear communication, and strong customer service.

The position emphasizes efficient ticket handling, collaboration with IT teams, and support for desktop-related projects and documentation to ensure smooth operations campus-wide.

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Vacancy posted 19 hours ago

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