Medical Front Desk Receptionist
MIDATLANTIC OPHTHALMOLOGY GROU
Job Description
Job Description
Position Overview:
We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our busy ophthalmology practice. The Front Desk Receptionist serves as the first point of contact for patients and plays a key role in creating a welcoming and efficient office environment. This position involves managing patient check-in and check-out, scheduling appointments, handling phone calls, and assisting with administrative tasks to support the clinical team.
Key Responsibilities:
Greet and check in patients in a courteous and professional manner
Schedule, confirm, and manage patient appointments
Answer and route incoming phone calls and respond to patient inquiries
Verify and update patient demographics, insurance information, and medical records
Collect co-pays, balances, and process payments
Assist patients with completing intake forms and necessary documentation
Coordinate patient flow with clinical staff to maintain an efficient schedule
Perform check-out procedures including scheduling follow-up visits and providing instructions
Maintain patient confidentiality and comply with HIPAA regulations
Perform general administrative duties such as scanning, filing, and faxing documents
Qualifications:
High school diploma or equivalent required
Prior medical office or front desk experience preferred (ophthalmology or optometry experience is a plus)
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Proficiency with computers and electronic medical record (EMR) systems
Ability to work in a fast-paced environment and handle multiple priorities
Schedule:
Full-time position
Monday–Friday and every other Saturday mornings (office hours may vary)
Benefits May Include:
Competitive hourly pay
Paid time off (PTO)
Health insurance
Retirement plan options
Paid holidays
Ideal Candidate:
The ideal candidate is professional, patient-focused, and detail-oriented, with a positive attitude and a commitment to providing excellent service in a healthcare setting.
Looking for a candidate to grow with the center.
Company Description
Looking for a candidate to grow with the center.
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