Systems Operations Engineer 4 - (VMware)

Systems Operations Engineer 4 – (VMware)Location: Charlotte, NC / Minneapolis, MN / Chandler, AZ / Phoenix, AZ / Iselin, NJ Work Model: Hybrid (3 Days Onsite / 2 Days Remote) Duration: 24 Months Work Type: Contract (Contingent) Positions: 1 Hours: 40 Hours per WeekShift Details• Schedule Options: Standard 8-hour shifts• Shift Timing: Monday – Friday• On-call requirement: YesVirtual Infrastructure / VMware focused role• Strong experience with VMware suite (vRealize, vRA, vROps)• Experience with Dell / Client hardware and PowerFlex• Exposure to Nutanix AHV/AOS, SAN/NAS environmentsThe Systems Operations Engineer 4 – VMware is responsible for supporting enterprise virtual infrastructure platforms, ensuring system reliability, performance, and scalability across distributed environments. This role focuses on VMware technologies, infrastructure operations, hardware support, and incident management, along with leading troubleshooting and restoration efforts in high-availability environments.Key ResponsibilitiesVirtual Infrastructure Support• Support VMware environments (vRealize, vRA, vROps)• Maintain virtual hosting infrastructureHardware & Systems Support• Support Dell and Client server hardware• Troubleshoot physical server issues in remote data centers• Support Dell PowerFlex environmentsPlatform & OS Support• Support Windows, Linux, and VDI environments• Manage SAN and NAS storage systems• Support Nutanix AHV/AOSIncident Management• Lead break/fix and service restoration activities• Perform root cause analysis and incident resolution• Work with monitoring teams for alerts and escalationsOperations & Optimization• Improve system efficiencies and reduce manual effort• Maintain system availability and reliability• Support infrastructure upgrades and enhancementsCollaboration• Work with business, engineering, and infrastructure teams• Coordinate with vendors for issue resolutionDocumentation & Compliance• Maintain operational documentation• Follow enterprise policies and standardsMust-Have Qualifications• 4+ years of Systems Engineering experience• 3–5 years of VMware experience (Required)• Strong knowledge of VMware fundamentals and related technologies• Experience with PowerFlex (Required)• Strong troubleshooting and production support experiencePreferred Qualifications• Experience with Dell and Client server hardware• VMware Certified Professional (VCP)• Experience with Nutanix• Strong communication and collaboration skills• Strong analytical and technical aptitudeCore Competencies• Virtualization (VMware)• Infrastructure operations• Troubleshooting & incident management• Hardware & systems support• Collaboration and communicationWork Environment• Enterprise virtual infrastructure• High-availability systems• Hybrid work modelAdditional Requirements• Must be eligible to work in the US• Must be flexible for on-call rotation• Strong problem-solving skills