Supervisory Program Analyst

Job Title

Supervisory Program Analyst

Job Description

Major duties include, but are not limited to:

• Maintains oversight and control of patient records to ensure the CITC program is in compliance with VA, VHA, and MCM requirements.
• Coordinates consultations and referrals of patient appointments in accordance with current local and national consult scheduling policies to ensure compliance is maintained.
• Develops workload-based staffing standards to determine organizational manning levels.
• Updates leadership daily regarding contract changes, survey updates, trends in data, improvement initiatives, and service level action plans related to patient experience.
• Develops training strategies to include communication plans, implementation road maps, coaching plans, evaluation plans and follow-up management plan to assist the Program Manager.
• Provides training to staff, physicians, residents and interns in VA regulations, policies, and procedures on patient care medical administration matters.
• Provides guidance to employees, managers, supervisor, and vendors on the CITC processes and procedures to ensure compliance.
• Maintains clear communication to disseminate program information through formal and informal training and education programs across the facility and throughout the community.
• Performs other duties as assigned.

Work Schedule: Monday - Friday; 7:30 - 4:00pm.

Telework: Not Available

Virtual: This is NOT a virtual position.

Position Description/PD#: Supervisory Program Analyst / PD164670

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required