Driver Recruiter & Retention Coordinator

zTrip MD

Job Description

Driver Recruiter & Retention Coordinator — Grow and Support Our Driver Team

Are you passionate about helping people find rewarding opportunities while building strong, lasting relationships? Join our Baltimore team as a Driver Recruiter & Retention Coordinator , where you’ll play an important role in attracting, onboarding, and supporting the professional drivers who keep our transportation network moving. This position is key to driver growth, engagement, and long-term success.

What We Offer as a Driver Recruiter & Retention Coordinator:

Medical, dental, vision, and life insurance coverage
401(k) with company match
Paid Time Off (PTO) and paid holidays
Stable Monday–Friday schedule
Career development and advancement opportunities

What You’ll Do as a Driver Recruiter & Retention Coordinator:

Driver Recruiting

Develop and implement strategies to attract qualified driver candidates
Meet hiring and onboarding goals through proactive recruiting efforts
Build strong candidate pipelines through networking, outreach, referrals, and community involvement
Promote driving opportunities through local events and recruiting initiatives

Candidate Support & Onboarding

Serve as the primary point of contact throughout the hiring process
Conduct onboarding sessions and orientation meetings for Independent Contractors (ICs)
Guide new drivers from application through onboarding and vehicle placement
Create a welcoming, professional, and positive onboarding experience

Driver Retention & Engagement

Build and maintain strong relationships with active drivers
Provide ongoing support to improve driver satisfaction and long-term retention
Address driver concerns and help connect them with operational resources
Work closely with operations and leadership teams to strengthen driver engagement initiatives

Reporting & Administrative Support

Maintain accurate recruiting, onboarding, and retention records
Track hiring activity, onboarding progress, and retention metrics
Provide regular updates and insights to leadership teams
Assist with additional workforce and operational projects as needed

What We’re Looking for as a Driver Recruiter & Retention Coordinator:

Experience in recruiting, staffing, retention, customer service, sales, or a related field preferred
Strong communication and relationship-building skills
Self-motivated, organized, and goal-oriented
Ability to manage multiple priorities in a fast-paced environment
Professional, dependable, and team-focused attitude
Passion for helping people succeed long-term

Ready to Make an Impact?

If you enjoy connecting with people, supporting workforce growth, and helping drivers succeed beyond the hiring process, we’d love to hear from you.

Apply today to become a Driver Recruiter & Retention Coordinator and help shape the future of transportation in Baltimore.

Apply

Vacancy posted 19 days ago

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