Automotive Service Manager

Automotive Service ManagerWe're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.Compensation & BenefitsCompetitive hourly rate + commission and overtime opportunitiesPaid vacation and holidaysMedical, dental, vision, life, and supplemental insurances401(k) with company matchEmployee discounts, referral bonuses and ASE reimbursementGenuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.Service Manager:Lead the service team — train, coach, and motivate techs & advisors to perform at their bestBe the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidenceDrive store performance by hitting and exceeding sales & service targetsPartner with Store Manager on daily operations, scheduling, and complianceKeep the shop efficient, safe, and aligned with company standardsEnsure every customer gets world-class service that builds loyalty and trustWhat Makes You a Great FitAt least 1–3 years of experience in automotive service management or retail repair leadershipStrong background in service sales (tires, brakes, maintenance, or mechanical)Proven ability to lead a team in a high-volume, fast-paced environmentExcellent communication and problem-solving skillsValid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job)A self-starter who thrives on results, accountability, and growthOpen availability, including weekends, to lead and support the team during peak business timesAmerican Tire Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.