Onsite Lead

Job Description

OVERVIEW:

The Onsite Lead acts as the liaison between Balance Staffing and our associates dedicated to a client site. The Onsite Lead will build, maintain, and nurture strong relationships with associates and some key contacts within a client’s organization.

RESPONSIBILITIES AND DUTIES:

• Build relationships with and stay engaged with contingent workforce
• Consistently communicate with management and client regarding day-to-day operations
• Maintain strong relationships with various levels of management and internal stakeholders
• Counsel and coach contingent associates on performance related issues
• Induct temporary associates and ensure they are aware of timelines and have proper training for work duties
• Oversee time-keeping system, including managing attendance reports, processing timecards, and ensure hours are calculated and recorded properly
• Assist in ensuring all activities are being performed in accordance to both company and client policies
• Maintain performance, safety, and other KPI reporting on a daily, weekly, monthly basis
• Adhere to safety guidelines and procedures, including managing safety or incident reports and violations
• Notify and confirm candidate pool of upcoming and available shifts
• Maintain in-person presence on site, including visiting various locations within client site
• Attend to client needs, including meetings before and after work as required
• Receive calls regarding position requirements and other information
• Facilitate new hire orientations weekly to groups as needed
• Possess and demonstrate Balance’s core values

QUALIFICATIONS:

• 2+ years' experience in an Employee Relations, Recruitment, or related Human Resources position within a light industrial or manufacturing/production environment
• Strong computer skills within Microsoft Office Suite, including an ability to complete reporting through Excel, PowerPoint, and Word
• Ability to speak Spanish (required)
• Customer service skills
• Agility as it relates to client needs and changing requirements
• Strong relationship building skills and the ability to communicate effectively

SKILLS AND CAPABILITIES:

• Exceeds customer expectations by anticipating needs and providing personalized solutions. Builds trust through genuine engagement and proactive communication, consistently delivering exceptional service that enhances the organization’s reputation and loyalty.
• Teamwork and Collaboration: Inspires and motivates team members with strong interpersonal skills and a positive attitude. Fosters collaboration by encouraging participation and valuing diverse viewpoints. Demonstrates leadership by facilitating teamwork, resolving conflicts, and building consensus to achieve common goals.
• Demonstrates a keen eye for detail, consistently delivering high-quality work with minimal errors. Ensures accuracy and precision while seeking opportunities to improve processes and enhance quality standards.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.