Relationship Banker

Engage clients in the lobby and educate and assist them with transactions through mobile banking, online banking, and ATM self-service resources Accurately and efficiently process cash transactions Conduct deep conversations to understand clients’ financial and life priorities Connect clients with solutions that meet their financial goals Execute the bank’s risk culture and strive for operational excellence Build relationships with clients to meet financial needs Follow established processes and guidelines and comply with applicable laws and regulations Grow business knowledge and network by partnering with experts in small business, lending, and investments Manage financial center traffic, appointments, and outbound calls Drive the client experience Manage cash responsibilities Requirements Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results Effective collaboration and relationship-building skills Passion, commitment, and drive to improve clients’ financial lives Ability to identify client solutions based on needs Effective and confident communication; comfortable engaging all clients Ability to learn and adapt to new information and technology platforms Ability to educate clients on ATM, online banking, and mobile banking self-service transactions Strong critical thinking and problem-solving skills Ability to follow processes and guidelines and comply with applicable laws and regulations Efficient time and capacity management Ability to work weekends and/or extended hours, including at any financial center within a reasonable commuting distance Experience in financial services and knowledge of financial services products and solutions (desired) One year of successful sales experience in a salary-plus-incentive environment with individual sales goals (desired) Six months of cash handling experience (desired) Bachelor's Degree or business-relevant Associate’s Degree in business management, business administration, or finance (desired) Core Competencies Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial services and self-service banking solutions. Possesses critical thinking and problem-solving abilities to identify client needs and provide tailored financial solutions. Highest-signal resume keywords Client Engagement Cash Handling Experience Financial Services Knowledge Effective Communication Sales Experience ATS Optimization Keywords Hard Skills Cash Transactions Processing Mobile Banking Education Online Banking Education ATM Self-Service Education Financial Products Knowledge Soft Skills Relationship Building Collaboration Critical Thinking Problem Solving Time Management Certifications & Qualifications Bachelor's Degree Associate's Degree in Business Management Associate's Degree in Business Administration Associate's Degree in Finance Industry Keywords Financial Services Sales Goals Operational Excellence Risk Culture Client Experience #J-18808-Ljbffr