Retail Specialist

We’re looking for a friendly, dependable, and customer‑focused Retail Specialist to join the Made in TN team. This role is perfect for someone who loves people, enjoys creating a warm and welcoming shopping experience, and takes pride in representing local makers and thoughtfully curated products. As a Retail Specialist, you’ll play an important role in helping customers discover Tennessee‑made goods, find meaningful gifts, and enjoy a memorable in‑store experience. You’ll be a key part of keeping the store beautiful, well‑stocked, and running smoothly while delivering genuine Southern hospitality to every guest who walks through the door. About the Role We’re looking for a friendly, dependable, and customer‑focused Retail Specialist to join the Made in TN team. This role is perfect for someone who loves people, enjoys creating a warm and welcoming shopping experience, and takes pride in representing local makers and thoughtfully curated products. What You’ll Do Greet every customer with a warm, friendly attitude and provide attentive, thoughtful service Help customers discover Tennessee‑made products and recommend gifts, souvenirs, and local favorites Share product knowledge and confidently speak to the story behind our makers and merchandise Operate the register and complete customer transactions accurately and efficiently Assist with restocking merchandise and keeping displays full, organized, and visually appealing Help maintain a clean, tidy, and inviting store environment throughout each shift Support daily store operations including opening, closing, and general upkeep as needed Assist with receiving product, organizing backstock, and helping keep inventory areas neat Work collaboratively with the team to create a positive, upbeat store atmosphere Represent the Made in TN brand with professionalism, warmth, and pride in local products What We’re Looking For Friendly, dependable, and naturally customer‑focused Comfortable starting conversations and helping customers feel welcomed and cared for Passion for local makers, small businesses, and thoughtful gifting Strong communication skills and a positive, team‑oriented attitude Organized, detail‑oriented, and takes pride in keeping a store looking beautiful Able to multitask and stay engaged in a fast‑paced retail environment Able to stand for extended periods and assist with light lifting, stocking, and merchandising Weekend availability (Saturday or Sunday) is required Previous retail or customer service experience preferred Why You’ll Love Working Here Be part of a brand that celebrates Tennessee makers and local goods Help create meaningful shopping experiences for both locals and visitors Work in a warm, welcoming, and community‑focused environment Spend your day surrounded by unique gifts, artisan products, and local favorites Be part of a growing small business with heart #J-18808-Ljbffr Made in TN