Public Benefit Specialist

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. Customer Obsession:

Bonus Incentives

Tuition Reimbursement

This Position is On-Site at Covenant - St. Interviews uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program. Assists with application processes to facilitate accurate and appropriate submissions. Follows-up on submitted applications to insure timely billing or adjustment processing.

Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions

Effectively communicating with the patient to obtain documents that must accompany the application

Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting

Documenting all relevant actions and communication steps in assigned patient accounting systems

1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.

Understanding of Revenue Cycle including admission, billing, payments and denials.

Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes.

Patient Access experience with managed care/insurance and Call Center experience highly preferred.

High School Diploma or GED. CRCR within 9 months of hire.

(Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Monster Top Workplace for Remote Work 2024

We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact

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