Customer Service Representative - State Farm Agent Team Member

Overview Our agency opened in 2004 and has grown into a team focused on kindness, education, and doing what’s best for our customers. We value responsive communication and support for both customers and staff. Responsive recruiter. Replies within 24 hours. Benefits License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Role Description As a Customer Service Representative - State Farm Agent Team Member with Dawn Goplin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic, with opportunities for internal growth for driven, sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation $40,000.00 - $50,000.00 per year Ready to Launch Your Career? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Dawn Goplin - State Farm Agent may be the right fit for you! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located at 515 Junction Rd Ste 2400, Madison, WI 53717. Before becoming a State Farm Agent, I was previously employed as a State Farm Employee and I am a proud graduate of UW-Madison. We currently have 5 team members at our agency. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet. EEO Notice State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr State Farm Agent