Ocular Recovery Technician

Ocular Recovery Technician

Join us in transforming lives every day. At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives.

Job Type: Full-time; Non-Exempt

Work Hours: Shifts are 10 hours; 6:00pm- 4:00am and 1:00pm-11:00pm. Tuesday through Saturday or Sunday through Thursday. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required.

Work Setting: In-person

Work Location: Azusa, CA

Travel: Some travel; Required to travel by personal auto or company auto

Summary of Functions:

The Ocular Recovery Technician (ORT) is responsible for the surgical recovery of donated human ocular tissues used in transplantation. The ORT performs aseptic surgical recovery of human ocular tissue, including but not limited to corneas and whole eyes. The ORT performs medical chart review, plasma dilution review, medical screening criteria review, and qualifies donor for recovery eligibility. The ORT also performs housekeeping and the facility cleaning/maintenance such as, but not limited to, cleaning, disinfecting, mopping, and taking the trash out for both clinical and nonclinical spaces. Performs all other duties as assigned by management.

Duties and Responsibilities:

Ocular Recovery

• Performs the aseptic surgical recovery of ocular tissue in accordance with OL Policies and Procedures.
• Performs the qualification of donor for recovery by reviewing all relevant source documents such as but not limited to authorization from, medical social history questionnaire, medical chart, coroner documentation, investigation report, tissue referral summary, case comments, and processor recovery criteria.
• Performs physical examination.
• Performs donor blood draw and plasma dilution assessment.
• Performs facility site assessment and prepares the site for recovery.
• Performs donor reconstruction.
• Performs proper verification of all steps but not limited to recovery paperwork, packaging, labeling, and shipping.
• Performs labeling and labeling verification.
• Packages and ships tissue to processors.
• Assembles and ensures all pertinent documents remain in the donor chart following completion of the recovery.
• Documents the recovery process in the Electronic Medical Records system.
• Communicates with the Family Care Coordinator on shift and the Supervisor-on-Call (as appropriate) of any information that is discovered during medical chart review or physical examination that would alter the acceptance or rejection of the donor.
• Responds timely to chart corrections.

Triage

• Receives incoming referral calls from a OneLegacy donation partner facility such as but not limited to hospital, CME/Coroner, or hospice facility for both eminent and cardiac death referrals.
• Obtains pertinent clinical information and circumstances surrounding the death for determining donor eligibility for recovery.
• Escalates all questions as applicable to Tissue Leadership of any information that is discovered during triage that may alter the acceptance or rejection of the donor.
• Transfers calls as needed to appropriate staff for necessary follow up; review referrals that require additional eligibility screening or follow up calls.
• Documents clinical information in the Electronic Medical Records system.
• Verifies donor registry.

Ocular Preceptor/Trainer

• Performs training of ocular recoveries for tissue operations.
• Performs didactic and wet lab ocular trainings.
• Submits status reports on trainees.
• Provides trainees with feedback.
• Complete training documentation.

Case Coordination/Logistics/Case Set-up

• Contacts recovery facility and coordinates recovery arrangements.
• Sets up transportation of donor.
• Obtains CME release for recovery.
• Screens and accepts ocular tissue for recovery.
• Performs other logistical task as instructed by management for the purposes of facilitating tissue donation.

Donor Receiving and Releasing

• Assists with logistics and coordination of the transportation of donors to a OneLegacy facility for recovery.
• Performs the receiving and releasing of donors in the OneLegacy Recover Facility from partners such as but not limited to transport companies, coroner offices, or funeral homes.

Facility Cleaning and Materials Management

• Performs facility cleaning such as but not limited to cleaning, disinfecting, and mopping in the Supply Depot, Recovery OR, Morgue, Pre-Prep Staging room, tissue shipping/lab room, coroner office recovery suite, and other areas as needed.
• Ensures inventory of clinical supplies are maintained appropriately to support day-to-day operations.
• Ensures inventory of administrative supplies are maintained appropriately to support day-to-day operations.
• Removes trash to exterior waste receptacles and maintain the cleanliness of the office space.
• Assists Central Supply department with instrument cleaning, decontamination, sterilization and inventory management as needed.

Administrative Filing Time Sheets

• Required to review and approve an electronic time sheet at the end of the work function performed.
• The hourly rates increase will only be paid after the proper paperwork is filed with the training department and with HR and processed through payroll.
• Payroll adjustments can only be made at the beginning of a pay period to take effect on the following pay period.
• Required to respond timely to HR requests and to be current to all HR requirements such as TB test, driver license, and auto insurance.

Expectations of the Ocular Recovery Technician

• Adhere to the Job Description and Management Expectations.
• Perform all assigned duties as outlined in the Policies and Procedures.
• Required to carry OneLegacy ID badge at all times when working, even when working for OneLegacy at a donation partner facilities.
• Company equipment must be kept in a professional manner (i.e. clean/organized workstation after use, trash removed from vehicles, locker rooms maintained, etc.).
• Any damage to company vehicles must be reported to management immediately.
• Visitor(s) must be approved by management to participate in any OL operations functions.
• Visitors are not allowed in company vehicles without prior permission from management.
• Alcohol, drugs, or substances that may impair your judgment and interfere with your ability to perform work are not permitted when reporting to work, when called to report to work, or while at work.
• Performs all other duties as assigned by management to assist with day-to-day operations of the department, as well as other projects to help the organization meet its goals.
• Confidentiality is crucial, so if in doubt, do not disclose.
• Comply with HIPAA requirements.

Job Specific Expectations

• It is the main priority of the ORT to perform registered donor cornea recoveries with a Death to Preservation under 12 hours.
• ORT is required to use their personal vehicle for recoveries unless approved first by the Tissue SOC. Mileage will be expensed per company policy.
• The ORT is expected to have all necessary supplies and equipment packed for 2 full cases at the start of each shift.
• The ORT is expected to identify and coordinate the most suitable registered cases based on specific criteria including death to preservation, accessibility, location, age, and tissue quality.
• The ORT will notify the Tissue SOC/TCC when a case has been identified and coordinated.
• If there are no suitable registered donors available for recovery, the ORT will notify the Tissue SOC/TCC and check-in to see if they can be used for a consented ocular recovery within a reasonable distance.
• If there are no suitable registered nor consented donors for recovery, the ORT will assist the call center with referral triage.
• The ORT will complete the pre-recovery timeout with appropriate staff as necessary, as well as communicate any delays, issues, or concerns when applicable.
• The ORT will