Application Program Manager

Job Description

ABOUT OUR DISTRICT

The Syracuse City School District is undergoing a new phase of innovation and transformation with the goal of ensuring that all students graduate high school with the skills needed to be ready for college and career. For Syracuse, all means all. The School Board and Syracuse community have charged the Superintendent with improving student achievement, and she is seeking a dedicated and diverse team of educators to partner with her in moving the district toward its goals.

The Syracuse City School District represents 35 schools and programs, including 6 high schools, 6 middle schools, 6 K-8 schools, 13 elementary schools, and 4 alternative education programs, serving approximately 19,000 students Pre-K–12. Of these students, 82.3% qualify for free or reduced-price lunch, 20.1% are served by the Office of Special Education, and 83% are students of color.

LOCATION:  Office Information Technology 

DISTINGUISHING FEATURES OF THE CLASS

The work involves responsibility for major application areas including maintenance, updating or restructuring of all computer programs and systems for that application. An application area is the computer programming workload of one or more divisions, departments or programs assigned to a middle level Information Technology Manager. Example of application areas could be financial, human resources, payroll or social services. An employee in this class is responsible for maintaining liaison with the user departments within the application area. The Commissioner of Information Technology exercises general supervision over the Application Program Manager, who in turn exercises direct supervision over subordinate non-supervisory Programmers and Programmer Analysts assigned to this area. Does related work as required.

  TYPICAL WORK ACTIVITIES

• Application Maintenance
• The following functions are related to the maintenance of all existing computerized-systems: estimation of staff required, distribution of programming workload, periodic review of all systems.
• Reviews modification requests for impact on entire system.
• Assigns modification requests to programming staff for completion.
• Obtains user acceptance for completed modification requests.
• Assigns department standards changes, in-house procedure changes, etc. to programming staff.

New Applications

• Works in conjunction with project manager in the development of a new application participating in the following functions: review and enhancement of system design, review and approval by user department, review and approval by management.
• Plans and directs implementation phase of all new applications.
• Is responsible for a schedule of implementation for a new application.
• Reviews developmental work to ensure original criteria is being met during development phase of application. Is responsible for all application education required by the user.
• Plans the pooling of programmer resources necessary for the application.
• Is responsible for direct contact with the computer operations section during implementation phase of a new application.
• Is responsible for production scheduling of a new application in conjunction with the operations section.
• Reviews general program specification received by project manager prior to assignment to programmer analyst.
• Provides technical and direct supervision of programmers.

Liaison with User Departments

• Functions as the primary liaison between the Department of Information Technology and user department liaisons for any department of I.T. services requested by the user department.

  FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

• Comprehensive knowledge of software implementation techniques and procedures such as system flow charts, pert charts, implementation schedules and workload estimating.
• Thorough knowledge of IBM or IBM compatible hardware/software, personal computer hardware/software, operating systems, local area networks, and connectivity solutions.
• Thorough knowledge of software facilities such as data communications, data base management, and system documentation.
• Thorough knowledge in the areas of programming languages, job control languages, and software utilities.
• Good knowledge of systems analysis with emphasis on user relations, data gathering techniques, and system scheduling.
• Ability to supply direct and technical supervision of programming staff.
• Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS

  Promotion:  

Two (2) years of permanent competitive class status as a Programmer Analyst, Systems Analyst, Systems Programmer, or Office Automation Analyst.

Open Competitive

Eight (8) years of work experience, or its part-time equivalent, as follows: six (6) years of work experience, or its part-time equivalent, in programming computers and two (2) years of work experience, or its part-time equivalent, in computer program analysis, which must have involved use of PL I or COBOL language.

 NOTE: Post-secondary education from a regionally accredited or New York State registered college or university with a concentration in electronic data processing may substitute for programming experience on a year for year basis up to a maximum of four (4) years.

 In all cases, applicants must have a minimum of two (2) years of work experience, or its part-time equivalent, in program analysis.

  SALARY/COMPENSATION:  per the Unit 11 Collective Bargaining Agreement contract, pending contract ratification. 

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