Entry Level Service Technician-Warehouse and Delivery

Job Description

Job Description

Job description

This multi-tasked position handles the delivery of office equipment, production printing and large format printing devices, as well as supporting equipment set-ups in our Hagerstown, MD warehouse, all while receiving on the job training to become a Field Service Technician. Candidate must be able to respond to the on-going needs for the overall functioning of the warehouse/organization.

PRIMARY DUTIES AND RESPONSIBILITIES:

· Deliver equipment and supplies to our customers in a safe and professional manner.

· Assist with receiving all freight shipments and upon receiving inventory, verify counts and shelve the inventory items.

· Unbox, set-up and test equipment.

· Participate in training certifications and in person classes.

· Ship parts, supplies and equipment.

· Trace any shipments in question.

· Will receive training on using powered stair climber for delivery use if needed for stairs.

· Provide general office maintenance to include light bulb replacement, grounds appearance, etc.

· Make emergency deliveries, pick up used equipment from customer locations, pick-up locally acquired parts, tools and equipment.

· Keep warehouse clean and free of debris.

· Keep delivery trucks maintenance free, i.e. cleaned, oil changed, etc.

· Make sure equipment is secured inside delivery truck at all times.

· Participate in the recycling program.

· Must maintain professional and safe environment at all times.

· Other related duties as defined by management.

QUALIFICATIONS:

· Must have clean driving record with ability to drive van or light truck.

· Must be DOT certified, if required.

· Fork Lift certified is a plus but we will help train, as well as, the ability to operate a Stair Climber.

· Must be able to read and write legibly.

· Good organization skills

· Good verbal communication skills

· Self-starter, work independently with a minimal level of supervision

· Data entry skills (with training)

EDUCATION/EXPERIENCE:

· High School Diploma or GED.

· Industry experience in similar field preferred but not required.

ESSENTIAL PHYSICAL-MENTAL FUNCTIONS AND ENVIRONMENTAL CONDITIONS

· Able to properly lift 50 pounds or less frequently, 100 pounds or less occasionally. The highest point of any lift - overhead; the lowest point of any lift - the floor.

· Able to move 50 pounds or less frequently, 100 pounds or less occasionally.

· Able to push/pull objects with moderate effort frequently. Maximum effort occasionally.

· Able to stand and remain on feet for up to 8 hours per day, 4 hours continuously.

· Able to perform motor skills such as grasping, finger manipulation, pinching, bending, reaching out, twisting, turning, reaching up, wrist turning/torquing for up to 8 hours per day, 4 hours continuously.

· Able to effectively communicate with employees, freight carriers, etc.

· Able to see objects closely, discriminate colors, perceive depth continuously.

· Able to understand, relate to, and apply concepts on a continuous basis.

· Able to remember multiple tasks / assignments given to self and others over long periods of time continuously.

· Must have clean driving record and ability to drive company van or light truck. (CDL not Required)

DBB CORE VALUES:

What defines our culture?

• Passion: Be positive. Have Pride. Go Above & Beyond Expectations.
• Customer Focused : Listen & Understand. Always be Friendly. Strive to be the Best.
• Integrity : Be Honest & Fair. Be True to Ourselves. Deliver Every Time.
• Accountability : Take Responsibility. Build Trust. Do Quality Work.
• Family: Value Each Other. Communicate. Show Appreciation. Laugh, Work Hard & Have Fun.

EQUAL OPPORTUNITY EMPLOYER

A local, family, women-owned and nationally recognized organization, committed to building lifelong, mutually rewarding relationships with our customers by delivering unparalleled service.
Our people are advocates for our customers and have their trust through industry knowledge, customer-focused innovation, flexibility, and most of all, integrity. We are committed to Customer Service Excellence!

Company Description

A local, family, women-owned and nationally recognized organization, committed to building lifelong, mutually rewarding relationships with our customers by delivering unparalleled service.\rOur people are advocates for our customers and have their trust through industry knowledge, customer-focused innovation, flexibility, and most of all, integrity. We are committed to Customer Service Excellence!