Practice Manager- Private Optometry Office

Job Description

Job Description

We are a growing, patient-focused private optometry practice dedicated to delivering exceptional eye care and an outstanding patient experience. At Eyecare Associates of Nampa , our team values collaboration, accountability, and a positive work culture where both patients and team members feel supported.

We are seeking a motivated and experienced Practice Manager to lead daily operations, support and develop our team, and drive overall clinic performance. This role is ideal for a strong leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about creating efficient systems while maintaining an exceptional patient experience.
Previous management experience OR experience working in an optometry/eye-care setting is required.
Required Hours:
Monday–Thursday: 8:30 AM–5:30 PM
Friday: 8:00 AM–3:30 PM
No weekends
Benefits:

• $55,000 annual salary
• Health insurance
• Dental insurance
• 401(k)
• 6 paid holidays
• Paid time off (PTO)
• Uniform allowance

Responsibilities

• Oversee day-to-day clinic operations across front desk, clinical, and optical departments

• Lead, coach, develop, and hold team members accountable
• Manage staffing, scheduling, and workflow to support an efficient and productive clinic
• Monitor key performance indicators (KPIs), productivity, clinic growth, and profitability
• Maintain high standards for patient experience and customer service
• Handle employee relations, performance management, coaching, and corrective action when necessary
• Collaborate closely with doctors and the Regional Practice Manager on clinic goals, operational improvements, and practice growth
• Communicate effectively with leadership and ensure appropriate follow-through on initiatives and action items
• Maintain compliance with company policies, procedures, and applicable healthcare regulations
• Oversee inventory, billing processes, and operational systems
• Oversee accounts payable, including invoice management and timely payments
• Perform account reconciliation and help maintain accurate financial records
• Identify operational challenges and proactively develop solutions
• Support training and development of team members across departments

Required Skills

• Previous management/leadership experience OR optometry/eye-care experience required
• Healthcare management or optometry management experience strongly preferred
• CPO or ABO certification to be obtained within 1st year of employment 
• Proven ability to lead, coach, and develop a team
• Strong organizational skills with excellent follow-through and attention to detail
• Ability to manage multiple priorities and solve problems in a fast-paced environment
• Strong communication and interpersonal skills
• Comfortable addressing employee performance and holding team members accountable
• Experience with scheduling, payroll, and performance management preferred
• Experience with accounts payable and basic financial reconciliation preferred
• Ability to understand and use performance metrics to make operational decisions
• Professional, dependable, proactive, and team-oriented

What We’re Looking For
We are looking for someone who takes ownership of their clinic and leads by example. The right candidate will be comfortable making decisions, addressing problems directly, communicating with doctors and leadership, and following through on commitments. They should be able to balance the needs of the team with the operational and financial goals of the practice while keeping patient care at the center of what we do.