Billing Specialist

Billing Specialist

Join Performance Optimal Health, a leading wellness organization that takes a holistic approach to health through the Four Pillars of Optimal Health Exercise, Nutrition, Recovery, and Stress Management. We empower clients to live better lives through exceptional care, service, and teamwork.

We are seeking a Billing Specialist to join our growing Practice Administration/Billing team. This role combines all aspects of billing, insurance verification, authorizations, and accounts receivable follow-up. The ideal candidate is detail-oriented, organized, and thrives in a collaborative environment.

Responsibilities

• Review and process patient claims and invoices accurately and in a timely manner.
• Verify insurance eligibility and benefits; obtain and track authorizations/pre-certifications as required by payers.
• Resolve billing issues, denials, and underpayments by following up with insurance companies, patients, and internal staff.
• Prepare and send appeals when claims are denied or underpaid.
• Maintain complete and accurate patient records, including demographic, insurance, and authorization information.
• Post payments and adjustments; monitor accounts receivable and ensure balances are collected efficiently.
• Communicate coverage details, patient responsibilities, and financial agreements clearly with patients.
• Protect patient confidentiality and comply with HIPAA regulations.
• Collaborate with the billing, clinical, and front desk teams to ensure seamless revenue cycle operations.
• Attend training sessions, webinars, and team meetings as required.
• Must be able to work full-time hours onsite at our Stamford, CT location.