Customer Relations Representative - State Farm Agent Team Member
Angie Witherby
Customer Relations Representative - State Farm Agent Team MemberSuccessful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Work with the agent to establish and meet marketing goals.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive...Hourly pay plus commission/bonusProfit sharingPaid time off (vacation and personal/sick days)RequirementsSuccessful track record of meeting sales goals/quotas preferredInterest in marketing products and services based on customer needsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingAble to learn computer functionsExperience in a variety of computer applications, particularly WindowsAbility to work in a team environmentAbility to multi-taskAbility to make presentations to potential customersAchieve mutually agreed upon marketing goalsAbility to effectively relate to a customerProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.Compensation: 25,000-60,000 Do you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.Our office is located in Richmond, Indiana.Our office is open 9:00am - 5:00pm Monday through Friday Evening and Saturday appointments scheduled as needed.I have been a State Farm agent since 1994.I am a second generation State Farm agent.We currently have 5 team members at our agency.Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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