Customer Guide

Customer Guide We are a promotional company situated in the heart of Louisville. We value strong relationships with our employees, partners and customers. We are great at what we do and we live by our core values. We take pride in helping our clients find the right branded clothing & promotional items to give their brand style and visibility. We believe that a personal touch, attention to detail and a focus on quality has been missing in our industry. It’s how Hugh Goodson ran his business 90 years ago, and how we intend to do it today. We have two goals: Make it easy for you to find the right product, and make the process of ordering clothing and supplies enjoyable. So who is Goodson Clothing & Supply Co.? Goodson Clothing & Supply Co. is passionate about helping businesses grow. We help our customers use branded clothing & promotional supplies to create engaged employees and loyal customers. We don’t just sell any product, we get to know our clients personally and explore how the right products can help achieve their employee and customer goals. We’ve grown every year since we started in 2015, but we are not satisfied. We have aggressive plans to continue to grow through adding people to our team who believe in our vision and improving our products and services. Got it, so where do I fit in? Goodson Clothing & Supply Co. is passionate about helping businesses grow. We help our customers use branded clothing & promotional supplies to create engaged employees and loyal customers. We don’t just sell any product, we get to know our clients personally and explore how the right products can help achieve their employee and customer goals. We’ve grown every year since we started in 2015, but we are not satisfied. We have aggressive plans to continue to grow through adding people to our team who believe in our vision and improving our products and services. We are looking to add a Customer Guide to our team. The Customer Guide must have a ‘love’ of the customer and a passion for providing an incredible customer experience. They take being responsive to customer requests seriously and treat every request with urgency. We deliver value through the relationships we build and the customer experience we provide. The Customer Guide is on the front lines delivering both. Below are just a few of the benefits you can expect from us if you join the Goodson family. Elevated Brand with a Premium Retail Feel Full and Complete Marketing Support in Your Market Area We have an established and growing book of business and will assign clients to you once your training is complete. We are looking for someone who… Understands and is committed to doing GOODSON READY work Loves to take ONE MORE STEP to invest in customer relationship and experience Wants to SEE PEOPLE and make them feel valued, respected and heard Will BE A PARTNER to everyone they work with, creating mutual benefit and trust. The following would be great, but is not required: Experience with an ASI/PPAI distributor or supplier in the promotional products industry Background in a consultative sales process with hospitality/customer experience focus Ability to engage and build recurring revenue with an existing book of business Success in metrics driven environment, EOS familiarity a plus! Strong software tool skills (i.e. Slack, CommonSKU, Zoom etc.) #J-18808-Ljbffr Goodson Clothing and Supply Co