Catering Lead

Overview As a Catering Lead at Panera, you play a crucial role in catering operations, helping guests plan and choose Panera dishes for events, responding to inquiries, and ensuring hassle‑free hosting with prompt delivery. Key Responsibilities Manage and produce catering orders for guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure guest satisfaction. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards and maintain Panera’s food quality. Build excitement and interest in Panera’s products and services, marketing catering to local businesses, schools and events. Assist and support Managers and Team Members as needed. Help build a culture of warmth, belonging, growth, and trust. Qualifications & Requirements Minimum age: 18 years. Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law). Enjoy working with people and have effective communication skills. Self‑starter who can meet goals with limited supervision. Excellent organizational and time‑management skills. Must have your own vehicle for delivering orders and an acceptable driving record. Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25‑50 pounds; stand and walk up to 3 hours. Must be able to clearly communicate and quickly understand directions in a loud environment. Be an ambassador of Panera’s Guiding Values and Behaviors: making people smile, learning and growing together, finding solutions, taking initiative, working as a team, having fun, celebrating success, and seeing the best in others. Benefits & Compensation Competitive pay $17.00 – $20.25 per hour, plus eligible team tips. Free on‑shift meals and unlimited fountain beverages. Flexible and reliable scheduling. Paid vacation, sick time, and holidays for full‑time members. Medical, dental, vision, life insurance, pet insurance & 401(k) with match. Career advancement & leadership development opportunities. Tuition discounts, perks, rewards, and team member assistance program. Equal Opportunity Employer Disabled/Veterans – Panera is an Equal Opportunity Employer. Compensation is determined by factors including experience, job‑related knowledge, skills, and location. #J-18808-Ljbffr Panera LLC