Host/To-Go

Parry's Pizzeria & Taphouse Host PositionAt Parry's Pizzeria & Taphouse, we create memorable dining experiences through Craveably Crafted™ Food & Beer and Uncommon Hospitality. Our Hosts play a critical role in shaping that experience by setting the tone at the door, supporting dining room flow, and creating genuine connections from the moment guests arrive.Parry's restaurants are high-energy, guest-driven, and built on teamwork. Hosting here means being more than a greeter — it's an opportunity to influence table turns, build rapport, support sales, and help guests feel welcome, informed, and excited to be here.Role OverviewHosts are responsible for managing the door, waitlist, and first impressions of the restaurant while supporting smooth table turns and dining room flow. This role requires applying CHEERS through strong awareness, communication, and intentional guest engagement — using both what you see on the floor and what you hear in conversation.Responsibilities + DutiesApply CHEERS consistently throughout the shift:Cheerful Prompt Greet: Acknowledge guests immediately, open doors when possible, and create a warm first impressionHospitality First: Support the dining room by pre-bussing, resetting tables, and stepping in where neededEngage Guests: Build rapport by asking open-ended questions (e.g., "What brings you in today?" or "Have you been here before?")Ease Their Needs: Anticipate guest needs by reading body language, managing expectations, and providing timely updatesReady for 'Em: Manage table turns using both the tablet and real-time dining room awareness — watching pre-bussing, pacing, and section flowSwipe That Card – Say Goodbye: Thank guests as they leave and create a positive final impressionIdentify first-time guests and regulars through conversation, not just seatingShare relevant guest information with servers (celebrations, first visit, preferences) to support personalized serviceCommunicate clearly with Service Managers regarding wait times, table readiness, and dining room flowExplain the menu layout and highlight signature dishes, drinks, and specials in a natural, conversational wayIntroduce and support sign-ups for the Parry's loyalty program when appropriateAnswer phones, take to-go orders, and assist during peak periodsMaintain entryway and dining room cleanliness and organizationQualifications + SkillsAbility to work nights and weekendsStrong verbal and nonverbal communication skillsComfortable engaging guests in conversation and asking open-ended questionsAble to stand for extended periods and lift up to 20 lbs. as neededProfessional, energetic, and guest-focused demeanorAdheres to Parry's uniform and appearance standards at all timesWillingness to learn the Parry's story, menu, and service expectationsPerks + BenefitsFlexible schedulingOngoing training and career growth opportunitiesDiscounted meals (50% off!)401(k) with company matchHealth benefits, including medical, dental, and vision - available to eligible full-time employees