Administrative Assistant

Administrative Assistant

Met Council is America's largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City.

The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support.

Principal Responsibilities:

• Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties.
• Track and replenish office supplies, snacks, coffee station, and other inventory.
• Manage incoming phone calls, forwarding them as appropriate and providing basic information when needed.
• Document processes related to administrative duties at the warehouse.
• Welcome and direct visitors, notifying the appropriate employee contact of arrivals.
• Participate in internal and external meetings as assigned.
• Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail.
• Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep.
• Provide clerical support including filing, photocopying, scanning, and postage.
• Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise.
• Additional responsibilities as required.

Competencies:

• Professional, approachable, and customer-service oriented
• Excellent organizational skills
• Ability to prioritize, multitask, and adapt in a fast-paced environment
• Ability to problem-solve and implement creative solutions as needed
• Ability to work independently as well as in a team
• Comfort using online technologies and database systems daily, or willingness to learn
• Solid verbal and written communication skills
• Dependability and follow-through on tasks and requests
• Comfort working in a warehouse office environment

Skill and Education:

• Associate's degree or equivalent work experience (required).
• 2+ years work experience in administrative, office, or warehouse/facilities work strongly preferred.
• Excellent communication skills are necessary; must be fluent in English (both written and oral). Additional language skills a plus.
• Experience with Microsoft Office suite (E.g. Word, Excel, Outlook, Teams)

Compensation: $48,000 - $52,000 per year.

Benefits: Major medical, dental, and vision insurance; pre-tax commuter benefits; FSA; 403(b); plus holidays.