Quality Control Specialist

About NRG NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology.We stay ahead ofwhat’snext,providingfresh insights to sparknew ideas.We’rea trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, wecreate withconfidence. We’reproud of our company’s values – these values guide us as we navigate sunny days, grayskiesand everything in between: Do what you love. With conviction. Where discovery lives. And impact drives. Celebratedifference. Cultivatebelonging. Big thinking. Collectively inspired. Embrace the journey. Be human. The Opportunity We are seeking a Quality Control Specialist who willassistwith vendor management and quality control of coding for our global research studies, includingonline surveys, in person intercepts, recruited audiences, and exit polls.The Quality Control Specialist must be reliable, able to work independently and as part of ateam, andbe an effective communicator to all levels of management, vendors, and teams. The ability to multi-task, stay organized, and havea high levelof attention to detail will be critical. Your Impact Liaise with third party vendorsto execute open ended coding for online surveys, in person intercepts, screenings, exit polling, and tracking from project set-up through completion. Oversee the data quality of our coding deliverables by reviewing coding files for accuracy and providing real time feedback to thethird partyvendors. Monitor vendor progress and ensure projects are on track to be delivered by their deadlines. Manage the coding of film screenings by attending the showing, writing a synopsis, building code frames and scene lists, andmaintainingan open line of communication with thethird-partyvendor to answer any questions they may have about the film content. Leverage approved AI tools to enhance coding, quality-control, and project-management workflows while applying sound judgment tovalidateoutputs, protect confidential information, andmaintainthe accuracy and integrity of all deliverables. Who We're Looking For Experience –1+ years of professional experience, preferably in coding, market research,projectmanagementor entertainment. Passion –An enthusiasm for researchand coding. You live and breathe allthingsentertainment and enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment fuels you. Your degree –College degree preferred. Tools – Excellent computer skills, including highproficiencyin Excel,Wordand Outlook.Proficiencywith AI toolsalsopreferred. Superb communication –Strongverbal and writtencommunication skills. Reading Comprehension – Excellent reading comprehension and interpretation skills. Time management & Adaptability –Successfully manage time and competing priorities to ensure deadlines are always met; able to multitask and adapt to shifting priorities. Hawk-eyed attention to detail – No errors get pastyouand you do all that you can to ensure nothing slips through the cracks when it comes to quality control and reporting. Self-starter –Internally motivatedindividualwho continuouslystrivesto get things done, regardless of challengesencountered. Team player –Ability to work collaboratively and/orinitiateand drive projects to completion with minimal oversight Position Type This is a full-time, non-exempt position with a variable schedule based on business needs. While many shifts will follow a standard 9:00 a.m.–6:00 p.m.schedule, evening, overnight, early-morning, and weekend work—including Saturdays and Sundays—willfrequentlyberequired. Quality Control Specialists must attend recruited audience screenings and may be expected to work after screeningsthrough the early morninguntil coding is complete. This position also requires travel to screening locations throughout the greater Los Angeles area, including Northridge, Sherman Oaks, Orange County, Long Beach, San Bernardino Countyand more. Most travel will be local; however, occasional out-of-town travel may also berequired. What We Offer We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from the comfort of your home or supporting you ifyou need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape. Flexible/Remote work with optional usage of our great offices inCulver City Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s Medical, Dental, and Vision Insurance Plans 401K with company match 12 weekspaid Parental Leave Regular performance evaluations with opportunities for promotions and merit increases Educational and training reimbursement plan and other training and professional development opportunities Employeeperksprogram (includes discounts on travel, hotels, cars, fitness, movie tickets and more) Resources available for mental health, inclusivecareand family building NRGratitude– our company-wide employee recognition program Regular team/company events and activities including annual summer and holiday parties Pet friendly headquarters and pet insurance options Our Commitment Diversity, equity, and inclusionisat the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting andretainingdiverse talent by supporting their growth through learning programs, internal mobility, affinity groupparticipationand leadership development.Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Compensation In order tocomply withequal pay and salary transparency laws,theanticipatedcompensationfor this role in theLos Angeles areais$21per hour. Actual compensation is influenced by a wide array of factors including but not limited toskill set, level of experience, and location. #J-18808-Ljbffr