Assistant Manager, Retail & Production

Since its founding in 1937, Krispy Kreme has focused on making fresh doughnuts using our founder’s original recipe. We are looking for Assistant Managers to work with our General Managers to create a WOW experience for customers, support shop operations, develop staff abilities, and exceed shop goals. The Assistant Manager’s long‑term goal is to advance to a General Manager position. Responsibilities Manage and build a customer‑focused team through coaching, measurement, and fostering teamwork. Assist the General Manager with recruiting, hiring, training, onboarding, and dispute resolution of team members. Maintain knowledge of products and current promotions. Assist with in‑shop accounting functions, including cash handling, corporate financial and operational reporting, counting, depositing revenues, and inventory control. Ensure equipment and resources (production equipment, POS system, retail equipment, drive‑thru, and processing equipment) are operational for team members. Maintain a high level of shop sanitation and cleanliness. Provide exceptional customer service to guests by nurturing a culture where all people feel welcomed and cherished. Qualifications High school diploma or equivalent. Five years of experience in a food service or retail industry job. Commitment to an equitable, unbiased culture that empowers employees to showcase their individuality. At least two years of management experience. Must be 18 years of age or older. Effective written and verbal communication skills. Travel requirement: 0–10%. Must be authorized to work in the U.S. without sponsorship. Physical Demands Exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, or up to 10 pounds constantly to move objects. Exposure to internal and external environmental conditions, fluctuating temperatures and noise levels, known allergens (including nuts), non‑air‑conditioned production areas, and processing noise. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Benefits Weekly pay Career opportunities within a growing organization Comprehensive medical, vision, and dental insurance Employee discount program 401(k) plan Paid time off (PTO) Company events Education reimbursement Adoption assistance Life insurance FSA/HSA plans Pet insurance Equal Opportunity Employer Krispy Kreme is an equal‑opportunity employer. We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, veteran status, religion, gender identity & expression, sexual orientation, and disability. We foster an inclusive culture that allows every employee to bring their authentic self to work. #J-18808-Ljbffr