Sales Coordinator

Sales Coordinator Location: Scene75- Cincinnati Position Type: Full Time Hourly Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high‑five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave. As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long‑term career, there’s a spot for you here. Job Summary Malibu Jack’s is proud member of the Five Star Parks and Attractions Family of Fun and an incredible indoor theme park and event space built for fun for all ages. Not only do we have hundreds of arcade games, go karts, mini golf, roller coasters, laser tag, and jump attractions… we also have some of the best party and event spaces in the city. We are looking for someone who has the local knowledge and experience selling events to both the youth, adult, social and corporate markets. The position is anchored in a very nice compensation package with un‑capped commission, incredible operations team that wants you to sell and for them to execute, along with a wonderful health and benefits package, plus a workflow‑related schedule makes this a very attractive role. Key Responsibilities This position reports directly to the Sales Director and is responsible for the selling, planning and coordinating of all aspects of birthday, group events held at the park. Help solicit new customer relationships while maintaining existing relationships that drive revenue and events throughout the year. External markets may encompass birthdays, school events and lock‑in, field trips, corporate events/meetings/training, receptions, and personal milestone events; (others may include holiday parties, school athletic banquets, and fundraisers). The Sales Coordinator will be an ambassador for the park, fostering relationships with individuals & corporations who book events to maintain repeatable and predictable business while prospecting for new events. The role extends eternally from the park to community and networking events which heighten awareness within the city and is also responsible for being a positive role model in both social media formats and public forums by being active and showing consistent participation in all public‑facing opportunities. This position works closely with the operations team and the entire staff to communicate upcoming events. Outreach on booking new events via direction from the Sales Director. S/he is responsible for generating a definitive sales and marketing plan to achieve departmental revenue goals which meet and exceed sales goals and budgets. Qualifications 1 year of related experience preferably in hospitality/service industry, or equivalent combination of education and experience. Must have a positive, engaging, and team‑oriented view on the workplace. Proficient in computer software including Microsoft Word, Excel and CRM. Solid time management, organization and prioritization skills. Excellent customer service orientation and focus on customer satisfaction required. Strong leadership and people skills, plus the ability to build and foster a team environment desired. Previous sales experience preferred, but willing to train. Valid driver’s license required. Physical Requirements While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or crawl. May be required to lift or move objects up to 20 pounds. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr