Hotel Banquet Captain

Job Description

Job Description

What Makes a McKibbon Hotel Banquet Captain?

The hotel's Banquet Captain is accountable for the daily operations of all Banquet/Catering events and space. The Banquet Captain is committed to guest satisfaction and providing a great experience for all guests while Embrace the McKibbon Guiding Principles.

A Day in the Life:

• You will serve as the main contact for the Client host of the Banquet/Event, checking-in with them regularly to ensure satisfaction.

• Work with the hotels’ sales team to ensure that all meeting spaces are properly supplied and maintained.

• You will be responsible for assisting in the maintaining the inventory of the banquet department, like budgeting, food costs, coding invoices, etc.

• You will help to train new hires on all Banquet standards of service and set-ups

Requirements

• 3 years’ minimum experience in a banquet or event role

• Previous experience in a supervisor position is a plus

• Experience working at a hotel establishment (highly desired)

• The ability to maintain service standards

• The ability and drive to personify our culture in every interaction with guests and associates

• The ability to perform initial and ongoing training of associates

• The ability to deliver on the quality of service that guests deserve and expect

• Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Ideal Skills & Qualities:

• Ability to communicate in a friendly manner with guests.

• The ability to create a fun and supportive working environment

• Keeping up-to-date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community.

• A conscientious spirit and the drive to excel in every aspect of your duties.

• The creativity to enhance sales in the lounge and food outlets.

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Benefits: Full Time Associates:  

• Comprehensive benefits package including medical, dental, and vision  

• Life insurance 

• Pet Insurance

• Short and long-term disability 

• Paid time off and holidays 

• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)

• 401K Savings Plan, 50% matching up to 10% of compensation

• Associate referral program 

• Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Personal Wellness: All Associates

• Fundraising matching funds program 

• Team volunteer opportunities 

• 24/7 chaplain services 

• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.