Housing Navigator Supervisor

Job Summary As a Community Support Supervisor, you will play a pivotal role in ensuring the efficient operation of Community Support services for Health Plan members. You will be responsible for providing supervision, managing daily and weekly reports, coordinating referrals and authorizations with health plans, overseeing staff assessments, and ensuring housing deposit processes are completed accurately and documented properly. Your role involves effective communication with health plans, landlords, and members. Supervisory Responsibilities Provide leadership, guidance, and support to CS staff. Duties and Responsibilities Generate and analyze daily and weekly reports for member progress. Maintain and update the Master Log daily. Review Ring Central Analytics, productivity logs, and member notes. Oversee staff notes and authorization processes in Alliance. Collaborate with health plans for referrals and authorizations, ensuring compliance. Stay informed on health plan policies and procedures. Coordinate completion of Health Plan Housing Goods Form. Ensure quality and consistency in staff assessments. Monitor assessment processes for regulatory adherence. Coordinate timely completion of housing deposit processes, verifying accuracy with landlords. Communicate effectively with stakeholders, maintaining accurate documentation and promptly addressing inquiries and requests. Performs other duties as assigned. Education and Experience Bachelor's degree in social work or healthcare administration, or at least 4 years of related work experience. Previous experience in a supervisory role, preferably in community support services or healthcare. Required Skills and Abilities Bi‑lingual (English/Spanish) preferred. Strong leadership and communication skills. Knowledge of health plan requirements and authorization processes. Experience with data analysis and reporting. Ability to multitask and prioritize responsibilities effectively. Attention to detail and accuracy in documentation and record‑keeping. Physical Requirements Willingness to travel to different locations to conduct training sessions. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 10 pounds at times. Pay Range

$29 USD - $32.50 USD

Benefits Medical, Dental, & Vision Benefits after 60 days of employment. Short & Long‑Term Disability Benefits. Voluntary Accident, Critical Illness, and Hospital Indemnity Plans. Flexible Spending Accounts. Employee Assistance Program (EAP). 401(k) after 1 year of employment. Paid Vacation and Sick Leave. Paid Holidays. Employee Referral Program. Company Discount Program. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. #J-18808-Ljbffr Serene Health