Contact Center Team Lead - Ops, QA & Training
Agilant Solutions, Inc.
TOGA Technology is seeking a Junior Contact Center Team Lead to supervise daily operations and staff, ensuring efficiency and cost effectiveness. You will assist store associates, train personnel, and implement QA that exceeds SLA targets. The role emphasizes customer service, time management, and collaboration with IT to optimize call-center systems. The position requires strong leadership, organizational skills, and the ability to manage priorities in a dynamic environment, with a focus on #J-18808-Ljbffr Agilant Solutions, Inc.
Vacancy posted 1 day ago
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