Network Engineer

Network Engineer

Location: Washington, DC (Onsite; occasional support in Bowie, MD)

Responsibilities:

• Design, configure, maintain, and troubleshoot Cisco routers, switches, firewalls, LAN/WAN, and wireless infrastructure.
• Monitor network performance and respond to alerts using SolarWinds and intrusion detection systems.
• Manage network incidents, change tickets, patching, and service requests through ITSM tools such as ServiceNow.
• Support physical, virtual, and AWS-based infrastructure, WLAN controllers, and wireless access points.
• Coordinate with vendors and stakeholders to resolve complex technical issues and meet SLAs.
• Maintain network documentation, diagrams, and knowledge base articles.
• Participate in client meetings, infrastructure upgrades, and a rotating 24x7 on-call schedule.

Required Skills:

• 8+ years of hands-on IT experience, including 5+ years in network monitoring, operations, and support in a 24x7 environment.
• Strong expertise in routing, switching, LAN/WAN, Cisco hardware, Nexus, HPE/Aruba switches, and wireless technologies.
• Hands-on experience with SolarWinds, Central WiFi Cloud Management, and ITSM tools.
• Experience supporting large-scale enterprise networks; federal government experience preferred.
• CCNP certification required.
• Strong troubleshooting, documentation, communication, and stakeholder-management skills.
• Ability to obtain and maintain a Public Trust clearance.
• Preferred: Bachelor's degree in Computer Science, Engineering.