Customer Service Representative - State Farm Agent Team Member

About Our Agency Our agency has been serving the community since 2003 and has built a reputation for delivering exceptional customer service and building lasting relationships. Insurance has always been a part of my life. My grandmother worked for State Farm in my hometown, and from an early age, I knew I wanted to become an agent. I began my career as a Claims Adjuster, later earned a promotion, and eventually fulfilled my goal of becoming a State Farm agent. Role Description As a Customer Service Representative - State Farm Agent Team Member with Kelli Ashbrook - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation Compensation: $40,000.00 - $50,000.00 per year Benefits License Reimbursement Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Statement State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr State Farm Agent